Latest Update solved all VPN Issues

[Tahmeed702]

We are currently facing some issue in VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. Kaspersky working to resolve these issues as quickly as possible.

To help ensure your VPN works correctly, please update the app to the latest version on your Windows. Via below link:

https://files.kaspersky.com/download/INC000/018/009/136/65048e1d-c2eb-446a-8b33-822f1ea98917/ksec_win_global.exe

 

 

Edited December 9, 2025 by Tahmeed702
Replaced link to 21.18 version.

[harlan4096]

That VPN version old 21.18? 🤔

[Grogu_35]

 I have the latest version, but it doesn't matter; it still doesn't work. We've been asking for a fix for weeks, but you still haven't fixed it.

[Igor Kurzin]

@Grogu_35, can you please share the incident number to support? 

[Grogu_35]

@Igor Kurzin:INC000017997117

[Igor Kurzin]

@Grogu_35, thank you for your patience. Our support team will get back to you shortly. We apologize for the delay due to a higher-than-usual number of requests.

[Tahmeed702]

On 12/8/2025 at 1:42 AM, harlan4096 said:

That VPN version old 21.18? 🤔

When you install it , Latest version will be installed in your system . 

[TopMiaww]

Hello,
It looks like the issue with WG Nt tunnel adapter is still not resolved.
I have Kaspersky VPN version 21.24.8.522-2 running on a Windows 11 x64 Build 26200 VM and i just can't get it to work. The tunnel adpater keeps on poping On & Off leading to messages in Windows Event Viewer : NetBT ID 4311.

I made a short screen capture video to show. Can upload on request.
Thank you.