KTS AMD Chipset Software false positive

[donald42]

It's the second time KTS thinking my AMD Chipset Software installer has a trojan. I can't update my chipset drivers because of this. Get you stuff together!

OS: Windows 10 Pro 22H2 KTS: 21.3.10.391 (j)

AMD Chipset Installer version: 4.11.15.342, downloaded directly from amd.com

[Flood and Flood's wife]

2 hours ago, donald42 said:

It's the second time KTS thinking my AMD Chipset Software installer has a trojan. I can't update my chipset drivers because of this.

OS: Windows 10 Pro 22H2 KTS: 21.3.10.391 (j)

AMD Chipset Installer version: 4.11.15.342, downloaded directly from amd.com

Hello @donald42, 

Welcome back!

1. IF you've already followed: False detections by Kaspersky products. What to do? - please log a case, on the support page, select either Chat or Email, select Malware, Other template; support may request logs, traces & other data; they will guide you; please include screen-prints of the problem & the KTS detection report?  

2. IF you can access the installer, please zip it, protect the zip archive with a password, either malware or infected & include the password with the details when you log the case; noting only Kaspersky's Virus Lab experts can determine a false positive. 

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Resources: 

• Kaspersky application blocks my website or application. What should I do?

Edited December 9, 2022 by Flood and Flood's wife
Added KTS detection report || rejigged resources

[donald42]

Yeah, I uploaded it, it was a false positive.

When I scanned the installer from context menu a few minutes ago, there was no detection, it only happened when I tried to install the drivers a few days earlier.

Edited December 12, 2022 by donald42

[Flood and Flood's wife]

Hello @donald42, 

You're most welcome!

Thank you for taking the time to update the Community. 

Flood?+?

Edited December 12, 2022 by Flood and Flood's wife