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KRD Warning: Your computer's OS is in hibernation mode or has been shut down uncorrectly.


Go to solution Solved by Yury N.,

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Hi there,

 

I'm having issues running Kaspersky Rescue Disk properly in my Lenovo IdeaPad 5 15 ARE05.

I'll leave the exact steps I did and what results I got, with screenshots and photos along the way.

1- Downloaded the KRD ISO file from the official website.

2- Burned the ISO into a 16GB USB drive using Rufus Portable v3.20, download from this site Rufus - Create bootable USB drives the easy way (see Rufus configuration.png)

3- Booted from the USB drive > KRD screen appeared > Picked English > KRS. Graphic mode —> Empty black screen (see Black screen.jpg)

3.a- Rebooted from the USB drive > KRD screen appeared > Picked English > KRS. Limited graphic mode —> Empty black screen (see Black screen.jpg)

3.b- Rebooted from the USB drive > KRD screen appeared > Picked English > Hardware info —> Empty black screen (see Black screen.jpg)

4- Rebooted > Opened BIOS setup > Changed "Boot Mode" from UEFI to Legacy Support and "Boot Priority" from UEFI First to Legacy First (see UEFI to Legacy.jpg)

4.a- Saved changes & booted from USB > KRD screen appeared > Picked English > KRS. Graphic mode —> Operation Successful + Warning (see Warning.jpg)

4.b- Rebooted from USB > KRD screen appeared > Picked English > KRS. Limited graphic mode —> Operation Successful + Warning (see Warning.jpg)

4.c- Rebooted from USB > KRD screen appeared > Picked English > Hardware info —> Operation Successful (download report)

 

FYI: Find additional screenshots for my current BIOS configuration.

I hope all of this will help in resolving this issue.

 

Thank you.

Rufus Configuration.png

Black screen.jpg

UEFI to Legacy.jpg

BIOS Configuration 1.jpg

BIOS Configuration 2.jpg

Warning.jpg

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  • Solution

Hello.

For correct mount of file systems you must in Windows select "reboot" (not "shutdown"!).

Seems in your case:
1) Load to Windows
2) Reboot
3) Opened BIOS setup. Change to Legacy
4) Load to RescueDisk
5) After RescueDisk scan back to UEFI in BIOS setup

  • Thanks 1
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