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kmp 最近无法打开，一直显示应用程序损坏，说是DATA文件夹下缺失或损坏，有办法解决吗？

liuqihua

By liuqihua
June 10, 2022 in 家用产品支持

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https://forum.kaspersky.com/topic/kmp-%E6%9C%80%E8%BF%91%E6%97%A0%E6%B3%95%E6%89%93%E5%BC%80%EF%BC%8C%E4%B8%80%E7%9B%B4%E6%98%BE%E7%A4%BA%E5%BA%94%E7%94%A8%E7%A8%8B%E5%BA%8F%E6%8D%9F%E5%9D%8F%EF%BC%8C%E8%AF%B4%E6%98%AFdata%E6%96%87%E4%BB%B6%E5%A4%B9%E4%B8%8B%E7%BC%BA%E5%A4%B1%E6%88%96%E6%8D%9F%E5%9D%8F%EF%BC%8C%E6%9C%89%E5%8A%9E%E6%B3%95%E8%A7%A3%E5%86%B3%E5%90%97%EF%BC%9F-24870/

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liuqihua

liuqihua

Posted June 10, 2022

Posted June 10, 2022

在不重新安装软件的前提下，有办法解决吗？

Wesly.Zhang

Posted June 11, 2022

Posted June 11, 2022

Hello,

截图给出具体错误信息。

Yliven

Yliven

Posted June 13, 2022

Posted June 13, 2022

尊敬的用户您好:

首先，请您登陆“我的卡巴斯基”-https://my.kaspersky.com/，点击“密码”，输入“主密码”之后，检查数据是否保存完整。

如果在没有问题的情况下，请您尝试将 KPM 程序卸载后，重新安装。安装之后，输入“主密码”，同步数据即可。

下载地址：https://www.kaspersky.com/free-password-manager-cnsm

谢谢

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