KES 11 and Windows 10 1909 Problem

[jumpernh]

Hi

I recently Update my 1903 windows 10 to 1909 throw Microsoft update

since  the system reboot KES 11 web plugins malfunctioned and won’t start

Any solutions ?!?!

 

[Nikolay Arinchev]

Hi,

Please provide us with GSI log from one of affected hosts.

Thank you!

 

[jumpernh]

Hi,

Please provide us with GSI log from one of affected hosts.

Thank you!

 

GSI log attached

 

[Nikolay Arinchev]

Thank you for that info!

Have you tried to reinstall KES?

What was the result?

[jumpernh]

Thank you for that info!

Have you tried to reinstall KES?

What was the result?

Actually I was looking for a solution to prevent reinstalling the KES!!!

 

[Héctor]

Hello, I have the same problem, My computer is hp, windows 10 and update 1909.

I uninstall kes 11 and try kes 10 and the same thing happens, the computer restarts every 10 minutes.

[Ksajamaly]

after updating in windows 10 1909 my Kaspersky internet security was  suddenly showing corrupted files, so I uninstall the kes, when I am trying to  reinstall is now showing an error!!! i am stuck now and cannot install the kes!!