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Wesly.Zhang
Posted
On 11/23/2024 at 9:19 AM, Leo24 said:

@Wesly.Zhang - Please be informed that your investigation was greatly appreciated. Meanwhile a matter of my concern: "kernel32.dll ... Entry Point Not Found" announcement didn't appear again.

• Concerning Adobe software on my computer, I've accepted today: "Trusted Certificates, which improve your experience with signed documents, are available for download. Would you like to install them"? ... YES ... Adobe Reader: "Security setting have been successfully updated".

• Internet drop-outs issue remained unresolved. As well as my attempt to monitor Wireless Network Connection Status, has been futile... As some sort of mysterious speedy download & upload activity persisted for some time, irrespective of ending my internet activity.

Thanks

Leo24

23-11-24

 

PS: No account user Leo24 has been displayed above during login, neither appeared any info above.

Hello, @Leo24

About Internet drop-outs issue, There are the following errors in your system logs, and I recommend that you reinstall the Wondershare WirelessBackup software or its driver. I wonder if the problem is only in the wifi, what happen in the wired LAN connection? It is recommended that you test if there is also a problem with a wired LAN.

2024-11-26_103935.thumb.jpg.07e686e6d417804195f9fad3d9c31cbd.jpg

Regards.

Posted
On 11/26/2024 at 12:42 PM, Wesly.Zhang said:

"There are the following errors in your system logs, and I recommend that you reinstall the Wondershare WirelessBackup software or its driver"...

• Actually, it was recommended > Speed up your PC > Quick Startup > Disable autorun of rarely used apps to speedup your computer's startup... Encompassing - Wondershare App...

• Concerning Internet drop-outs issue, 28 episodes from 01-Oct-24 to 08-Nov-24 were depicted for you on 09-11-24. Such as:

Warning 08-Nov-24 15:26:24 Event 27, e1dexpress
Intel(R) Ethernet Connection I218-LM
 Network link is disconnected.

Wesly.Zhang
Posted

Hello,

Please uninstall the program I just mentioned to see if this disconnection problem still occurs, and also check that the router's DHCP service is set up correctly and has a long enough DHCP IP reassignment interval. Please confirm if this issue is related to Kaspersky, I think if this issue is not a hardware issue, then it is most likely a problem with the router settings.

Regards.

Posted
On 11/30/2024 at 6:49 PM, Wesly.Zhang said:

"Please uninstall the program I just mentioned to see if this disconnection problem still occurs"...

@Wesly.Zhang - Please be informed that possibly I won't be able to reinstall this ~ 1.7GB program due to sporadic internet dropouts. Initially started as I was about to finish my internet session (via cellular phone hotspot), while reading internet data usage figures within the Win-7 (Wireless Network Connection Status).

Obviously, such a precisely repeated "prank" - several times in succession - made me to think of a deliberate intimidation tactics by the malicious program on my computer. Subsequently, dropouts occurred at ~10 minutes after starting internet session. Then, more than once during internet session. Now it varied, at times no dropout occurred during my internet session.

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