Kaspersky VPN in ubuntu with OpenVPN does not work

[Erush]

I have downloaded the .ovpn file from https://my.kaspersky.com/VPN and saved the username and password. I can not connect to vpn using this file either from network manager or cli using 'openvpn --config credentials.ovpn' .

[Igor Kurzin]

Hi @Erush, 

Can you please submit a ticket to technical support via https://support.kaspersky.com/b2c and let me know the incident number? We will request additional information for further analysis. Thank you in advance! 

[Erush]

22 hours ago, Igor Kurzin said:

Hi @Erush, 

Can you please submit a ticket to technical support via https://support.kaspersky.com/b2c and let me know the incident number? We will request additional information for further analysis. Thank you in advance! 

Hello thanks for help. Incident number is INC000016504009.