Kaspersky Total Security 2019 slows down Firefox

[Jamel Seyek]

Hello, recently I have re-installed Kaspersky Total Security 2019 after Avast uninstalled itself for some reason today, and again I am having a problem when using Firefox (version 68.0.2). Kaspersky is slowing down Firefox tremendously, to the point that most websites don't load at all, and I receive a timed out error message in said web browser, I would like to know the steps, if any, that I should follow in order to solve this problem, since right now in order to navigate with Firefox I need to quit Kaspersky, which is obviously not a solution, because I end up with no antivirus protection at all. Any help is very much appreciated.

[richbuff]

Welcome. Please uninstall Kaspersky 2019 > restart, then download and install Kaspersky version 2020: https://www.kaspersky.com/ Make sure you have your current activation code handy. Restart again, then update databases > restart. Any better with the current version?