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Kaspersky Support!


SystemInfo
Go to solution Solved by Schulte,

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Good afternoon,
I was taking a look at the KASPERSKY support option, the information it shows is not the same as that of my Operating System as the images below inform:

image.png.7db4fc65fa80c3e88f337491260c5781.png

In this image below is the information of my system.

image.png.d69e7fc3a9cdf30c5a50e72768ac30b3.png

How to solve this problem?
there is information that kaspersky shows different from my operating system.
Kaspersky says that my Operating System is Windows 10 Enterprise, but my system is Windows 10 PRO

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Hello @SystemInfo,

the 'problem' can only be solved by the developers. They have to evaluate the Win-ID assigned by MS exactly.

When Win11 was released there was a similar 'problem', Kaspersky recognized it as Win10.
But this has no effect on the functionality. You can call it a cosmetic bug.

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2 minutes ago, Schulte disse:

Hello @SystemInfo,

the 'problem' can only be solved by the developers. They have to evaluate the Win-ID assigned by MS exactly.

When Win11 was released there was a similar 'problem', Kaspersky recognized it as Win10.
But this has no effect on the functionality. You can call it a cosmetic bug.

OK, thanks for the help,.

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