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Posted

Still show the same issue I've been having for over two years. If the A.I. can't fiz the problem itself, I don't know who will. ( You can real my previous topicos about bug reports and Will mention this issue exactly ).

 

And yes, I have unistalled KS 21.23 back November last year in my few attempts to solve this mystery I've been having where any scan uppon finishing they will forever be registered in the report page, and sometimes not. Uppon refreshing the page or closing, the scan simply vanish and don't get registered.

Now about the Company oficially putting stamps all over the interface, and which modules are being affected is quite intrusive.

Did the AI itself decide to use purple while the rest of the program use Green orrr?

How about in a Future update let the user change this apperance aspect of the layout.

 

 

IMG_20260211_175436.jpg

Posted

I apologise for not editting correctly my first post but my cellphone have native speech set tô auto. 

I've also encountered a issue where my OS disk where Kaspersky Standard 21.24 is located, caused an issue where Windows that get stuck in a loop whenever I rum the procedure to verify for error. Makinh unable to fix whatever the issue is about.

 

P.S. I am still operating Wind.11 23H2 due to not Meeting the requirements to have safe boot and TPM 2.0. 

Flood and Flood's wife
Posted (edited)

Hello @Psiu47

Welcome back!

  1. Post a screen-image all of the Community can actually see please - follow this guide: How to take a screenshot on Windows. Please *hide* all personal-information, for example - email address shown on the Kaspersky Standard application, before posting the image. 
  2. Confirm (you've) reported the latest concerns to Kaspersky via the Kaspersky Customer Service Team - https://support.kaspersky.com/b2c#contacts

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
https://support.kaspersky.com/b2c#contacts
  • Like 1
Posted

@Psiu47

11 hours ago, Psiu47 said:

Kaspersky Standard 21.24.8.522 implemented A.I. and yet;

Please see this Post from @harlan4096

  • Like 1
Posted (edited)

All I've got are old personal archives from my findings and this onde show is from KS 21.22 but still the unsolved mystery with scans not being saved and registered were acting defective for over two years. (Files are to big to post here) Back in 2024 in attempt to fix a common bug found by others where quick mouse virus scan prompt was not working. The instrunction was to repair or uninstal Kaspersky Standard. Doing that, It did solve this particular problem but my unknow bug remained unresolved.

I've managed to survive with annoying bug for months untill KS 21.24 came, making all scans to disappear uppon finishing.

So after all the embarassment spend trying understand why this curse never got resolved. I've ended up again in completely uninstal KS and downloading from MY KASPERSKY service account this layest version.

 

Doing that, I've ran the background scan while installing and followed the progression till the end. The scan saved on reports page and I've began to execute many viruses scans to check If they were being saved, and not disappear.

After four days putting to test, there have bem registered more than 23x viruses scans and they were all saved at last. Finally! 🙏

I've running now a Full scan like I usually do every week and I Hope Kaspersky co. start managing their updates with more caution and *don't* push newer version anytime soon. 

 

 

Edited by Psiu47
Posted (edited)

P.S. I've forgot to mention that among uninstalling the previous KS 21.24, I've kept installed for some reason older versions of Kaspersky Internet Security VPN and Kaspersky Standard 21.21 Password manager programs which they never have putt in use. They were apart from old Kaspersky suite. But never have used tem and I've thought they were importante and shouldn't bem removed. Somehow fetting tem installed among KS.21.23/21.24 and installed the newer KS.21.24 solved the issue.

When I have remover all these there and installed the KS 21.24.

I don't know for whatever reasons this procedure have resolved the Mystery problem I had with the scan uppon completition were not being saved.

 

Edited by Psiu47
harlan4096
Posted

Sometimes installing overwriting previous version may lead to some issues, in those cases better to uninstall, and run a clean installation of the new version.

  • Like 1
Danila T.
Posted

Hello @Psiu47!

What does the AI tag on a feature mean?
The AI tag indicates that this feature uses machine‑learning (ML) methods and intelligent data analysis. These technologies improve threat‑detection quality, enable more accurate recognition of new/unknown malicious objects, and reduce false positives.
 Classification and detection technologies for malicious activity (e.g., based on object attributes and/or behavioral signals) operate as part of the standard protection mechanisms and complement other methods (signatures, heuristics, rules, reputation checks, etc.). Our AI‑powered features do not use your PC’s resources for external computations: the algorithms run only within the normal operation of the protection (scanning and monitoring).
 

Is this a new feature?
Intelligent‑analysis technologies have been used in cybersecurity for many years. We have now added an explicit AI label so that users can more easily see which components employ these methods. In other words, the approaches themselves are not new—the transparency of their labeling has changed.
 

Can it be turned off?
The AI tag is simply an indication of a technology that helps detect threats. It does not represent a separate operating mode or property of a particular feature. You can enable or disable individual features in the product, but disabling some of them may reduce the overall level of protection.

  • Like 2
  • Thanks 1
Posted
On 2/16/2026 at 10:34 AM, Danila T. said:

Hello @Psiu47!

What does the AI tag on a feature mean?
The AI tag indicates that this feature uses machine‑learning (ML) methods and intelligent data analysis. These technologies improve threat‑detection quality, enable more accurate recognition of new/unknown malicious objects, and reduce false positives.
 Classification and detection technologies for malicious activity (e.g., based on object attributes and/or behavioral signals) operate as part of the standard protection mechanisms and complement other methods (signatures, heuristics, rules, reputation checks, etc.). Our AI‑powered features do not use your PC’s resources for external computations: the algorithms run only within the normal operation of the protection (scanning and monitoring).
 

Is this a new feature?
Intelligent‑analysis technologies have been used in cybersecurity for many years. We have now added an explicit AI label so that users can more easily see which components employ these methods. In other words, the approaches themselves are not new—the transparency of their labeling has changed.
 

Can it be turned off?
The AI tag is simply an indication of a technology that helps detect threats. It does not represent a separate operating mode or property of a particular feature. You can enable or disable individual features in the product, but disabling some of them may reduce the overall level of protection.

Putting emphasis on AI with these pink labels really is not smart at all. The majority of people have issues with AI. Making it so flashy makes Kaspersky a doubtful app. I understand that it's used in cybersecurity, how could it not be. But SO many people are going away from products with AI. Firefox for example lost a lot of users because of it's AI implementation, despite the fact that it can be turned off completely.
People are in general not rational beings. And any extra notion of AI WILL cause people to walk away. Me included: all my alarm bells went off when today when I suddenly did see all these pink AI labels in Kaspersky Standard.

So a suggestion: remove those flashy pink AI labels, it really makes it look not trustworthy at all, it just looks like you're just going along with the crap AI hype. And instead of that, just mention it in normal text like you did here. This is understandable without any alarm bells ringing. But those pink labels? No, it makes it all doubtful. 

  • Thanks 3
Igor Kurzin
Posted

@meegja Thank you for your feedback. We have forwarded it to the appropriate team for review.

  • Like 3
Posted

Only the most loyal users of the product would be willing to come to this forum and spend so much time typing out their opinions. The vast majority of users, if dissatisfied, would simply abandon the product and stop using it. For the product team, having such users is a blessing, and user feedback must be taken very seriously.

As a user for at least ten years and a beta tester, frankly, I also dislike this change.

Why choose Kaspersky?

In my eyes, your product is extremely professional and serious; you should promote your product based on its antivirus capabilities, not by adding some flashy AI labels.

  • Like 4
  • Thanks 1
  • 2 weeks later...
Gionatan
Posted (edited)

When i installed 21.24, i immediately noticed the new AI label and really appreciated it because it tends to specify that protection has been improved by "new" or more updated algorithms.
Many people recommend "debloiting" your Windows 11 PC from all AI apps, such as Copilot, because AI uses personal data sent to various servers around the world, in addition to seriously consuming the local PC's resources. I have an HP Gaming PC and debloiting my PC is faster and more responsive.
When i saw the AI label in 21.24, i never thought about intrusion like Copilot and the processing of personal data, instead, as i already wrote, i only thought about more updated algorithms. Viruses are increasingly increasing their intrusion capabilities and Kaspersky needs to update and improve its increasingly better virus protection capabilities more than viruses. The introduction of the AI label demonstrates that Kaspersky is "present" and working, not just standing still.

I like seeing the AI label, so I'd opt for options to implement:
- make the label and AI references visible (disabled|enabled)
- use the new updated AI algorithms (disabled|enabled)

 

Edited by Gionatan
  • Like 1
Vitalik93
Posted

By the way, Kaspersky Free (21.24.8.522) fortunately doesn't have these AI badges.

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