ksc 14 Kaspersky Security Center 14.2 Error Installation

[ASM]

Upgrading from KSC 13.00 to 14.2 error at the end of the installation, when opened an error appears.

Attached screenshot of the error.

Any solution?

 

[JL - KL DACH]

Hello ASM,

there is no general solution for this problem because it must be analyzed indidually.
Most likely it is a problem with OS and ntdll.dll. So first step would be to check that all current Windows Updates are applied and the device is rebooted accordingly.

I suggest to open a ticket with Technical Support here 
https://companyaccount.kaspersky.com/account/login
Provide them with the dump from the path in the Screenshot above and a report from the system created by the tool from here:
https://support.kaspersky.com/3632
(Please run as Administrator and include Event Logs)

Please do not post any private information here in the forum.

Thank you in advance

Best Regards