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Kaspersky Plus - old interface (MAC OS)


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Hello.

I have purchased Kaspersky Plus and I use a MacBook Air m1 with Ventura 13.2.1.

I live in Norway.

The installation went well but I have the old interface?

Look:

Skjermbilde2023-03-12kl_20_50_55.thumb.png.f68d466d1188905d1df94ad746bb908a.png

On the Kaspersky site the new interface is like this:

Skjermbilde2023-03-12kl_20_51_25.thumb.png.73ffff13a40f8a8477b244615f049e02.png

 

So what is going on? 

 

Thanks!

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29 minutes ago, Zerocool1984 said:

I have purchased Kaspersky Plus and I use a MacBook Air m1 with Ventura 13.2.1.

I live in Norway.

The installation went well but I have the old interface?

 

Skjermbilde2023-03-12kl_20_50_55.thumb.png.f68d466d1188905d1df94ad746bb908a.png

On the Kaspersky site the new interface is like this:

Skjermbilde2023-03-12kl_20_51_25.thumb.png.73ffff13a40f8a8477b244615f049e02.png

  1. So, what is going on? 

Hello @Zerocool1984

Welcome!

  1. The first image is for MAC Plus, you have the correct software, do not worry, the second image is for Windows Plus!
  2. Kaspersky MAC application help.
  3. Kaspersky MAC, Plus, Main application window

Thank you?
Flood?+?

Edited by Flood and Flood's wife
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1 minute ago, Flood and Flood's wife said:

Hello @Zerocool1984

Welcome!

  1. The first image is for MAC Plus, you have the correct software, do not worry, the second image is for Windows Plus!
  2. Kaspersky MAC application help.

Thank you?
Flood?+?

What?

Why is Kaspersky using a MacBook as an illustration? And why using new windows interface on the Mac OS version site?

So the Mac version still has the old interface??

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5 minutes ago, Zerocool1984 said:
  1. What? Why is Kaspersky using a MacBook as an illustration? And why using new windows interface on the Mac OS version site? 
  2. So the Mac version still has the old interface??

Hello @Zerocool1984

You're most welcome!

  1. Post a URL from the site where the Windows / Kaspersky Plus image came from? 
  2. No, the Kaspersky MAC GUI clearly shows PLUS with new features, read: Kaspersky MAC, Plus, Main application window

Thank you?
Flood?+?

Edited by Flood and Flood's wife
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6 minutes ago, Flood and Flood's wife said:

Hello @Zerocool1984

You're most welcome!

  1. Post a URL from the site where the Windows / Kaspersky Plus image came from? 
  2. No, the Kaspersky MAC GUI clearly shows PLUS with new features, read: Kaspersky MAC, Plus, Main application window

Thank you?
Flood?+?

Ok so it should be the new interface?

 

I can inform that before I purchased Kaspersky Plus, I used Kaspersky Internet Security (active lisense to jan. 2024). I bought Kaspersky Plus because I thought it would be good to have the latest program.

So in my kasperky, I still have the active lisense (KIS) and an active plan with Kaspersky Plus.

I uninstalled KIS, and downloaded the new program. The installation went ok.

So... the question is: Is the active lisens (Kis) causing me to still have the old interface?

 

 

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4 minutes ago, Flood and Flood's wife said:

Hello @Zerocool1984

You have the new software, looking at the first image, the GUI shows Kaspersky Plus & Smart Home Monitor & HD Health Monitor are features of Kaspersky Plus. 

Read:  Kaspersky MAC, Plus, Main application window

Thank you?
Flood?+?

Are you sure?

Because when I read the https://support.kaspersky.com/help/Kaspersky/Mac23/en-US/166141.htm

and under " Main application window", it says:

The main application window is divided into two parts:

  • The left part contains the sidebar, which lets you navigate the application and quickly access its main functions.
  • The central part displays the contents of the section selected in the sidebar and lets you manage data.

 

The first picture do not have "sidebar on the left part"..

 

 

 

 

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2 minutes ago, Zerocool1984 said:

Are you sure?

Because when I read the https://support.kaspersky.com/help/Kaspersky/Mac23/en-US/166141.htm

and under " Main application window", it says:

The main application window is divided into two parts:

  • The left part contains the sidebar, which lets you navigate the application and quickly access its main functions.
  • The central part displays the contents of the section selected in the sidebar and lets you manage data.

The first picture do not have "sidebar on the left part"..

Hello @Zerocool1984

You're most welcome!

Could be Kaspersky's crappy documentation, contact Kaspersky support, on the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 
Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

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