Kaspersky Plus - old interface (MAC OS)

[Zerocool1984]

Hello.

I have purchased Kaspersky Plus and I use a MacBook Air m1 with Ventura 13.2.1.

I live in Norway.

The installation went well but I have the old interface?

Look:

On the Kaspersky site the new interface is like this:

 

So what is going on? 

 

Thanks!

[Flood and Flood's wife]

29 minutes ago, Zerocool1984 said:

I have purchased Kaspersky Plus and I use a MacBook Air m1 with Ventura 13.2.1.

I live in Norway.

The installation went well but I have the old interface?

 

On the Kaspersky site the new interface is like this:

1. So, what is going on? 

Hello @Zerocool1984, 

Welcome!

1. The first image is for MAC Plus, you have the correct software, do not worry, the second image is for Windows Plus!
2. Kaspersky MAC application help.
3. Kaspersky MAC, Plus, Main application window. 

Thank you?
Flood?+?

Edited March 12, 2023 by Flood and Flood's wife
Added additional resource

[Zerocool1984]

1 minute ago, Flood and Flood's wife said:

Hello @Zerocool1984, 

Welcome!

1. The first image is for MAC Plus, you have the correct software, do not worry, the second image is for Windows Plus!
2. Kaspersky MAC application help.

Thank you?
Flood?+?

What?

Why is Kaspersky using a MacBook as an illustration? And why using new windows interface on the Mac OS version site?

So the Mac version still has the old interface??

[Flood and Flood's wife]

5 minutes ago, Zerocool1984 said:

1. What? Why is Kaspersky using a MacBook as an illustration? And why using new windows interface on the Mac OS version site? 
2. So the Mac version still has the old interface??

Hello @Zerocool1984, 

You're most welcome!

1. Post a URL from the site where the Windows / Kaspersky Plus image came from? 
2. No, the Kaspersky MAC GUI clearly shows PLUS with new features, read: Kaspersky MAC, Plus, Main application window. 

Thank you?
Flood?+?

Edited March 12, 2023 by Flood and Flood's wife
added 2

[Zerocool1984]

https://www.kaspersky.no/plus

But its in Norwegian..

 

And from the US store

https://usa.kaspersky.com/plus

Edited March 12, 2023 by Zerocool1984

[Zerocool1984]

6 minutes ago, Flood and Flood's wife said:

Hello @Zerocool1984, 

You're most welcome!

1. Post a URL from the site where the Windows / Kaspersky Plus image came from? 
2. No, the Kaspersky MAC GUI clearly shows PLUS with new features, read: Kaspersky MAC, Plus, Main application window. 

Thank you?
Flood?+?

Ok so it should be the new interface?

 

I can inform that before I purchased Kaspersky Plus, I used Kaspersky Internet Security (active lisense to jan. 2024). I bought Kaspersky Plus because I thought it would be good to have the latest program.

So in my kasperky, I still have the active lisense (KIS) and an active plan with Kaspersky Plus.

I uninstalled KIS, and downloaded the new program. The installation went ok.

So... the question is: Is the active lisens (Kis) causing me to still have the old interface?

 

 

[Flood and Flood's wife]

3 minutes ago, Zerocool1984 said:

https://www.kaspersky.no/plus

Hello @Zerocool1984, 

Thank you!

• https://www.kaspersky.no/plus is the main product page, showing the software is compatible with: Windows®, macOS®, Android™. Ios®

Thank you?
Flood?+?

[Flood and Flood's wife]

Hello @Zerocool1984, 

You have the new software, looking at the first image, the GUI shows Kaspersky Plus & Smart Home Monitor & HD Health Monitor are features of Kaspersky Plus. 

Read:  Kaspersky MAC, Plus, Main application window. 

Thank you?
Flood?+?

[Zerocool1984]

4 minutes ago, Flood and Flood's wife said:

Hello @Zerocool1984, 

You have the new software, looking at the first image, the GUI shows Kaspersky Plus & Smart Home Monitor & HD Health Monitor are features of Kaspersky Plus. 

Read:  Kaspersky MAC, Plus, Main application window. 

Thank you?
Flood?+?

Are you sure?

Because when I read the https://support.kaspersky.com/help/Kaspersky/Mac23/en-US/166141.htm

and under " Main application window", it says:

The main application window is divided into two parts:

• The left part contains the sidebar, which lets you navigate the application and quickly access its main functions.
• The central part displays the contents of the section selected in the sidebar and lets you manage data.

 

The first picture do not have "sidebar on the left part"..

 

 

 

 

[Flood and Flood's wife]

2 minutes ago, Zerocool1984 said:

Are you sure?

Because when I read the https://support.kaspersky.com/help/Kaspersky/Mac23/en-US/166141.htm

and under " Main application window", it says:

The main application window is divided into two parts:

• The left part contains the sidebar, which lets you navigate the application and quickly access its main functions.
• The central part displays the contents of the section selected in the sidebar and lets you manage data.

The first picture do not have "sidebar on the left part"..

Hello @Zerocool1984, 

You're most welcome!

Could be Kaspersky's crappy documentation, contact Kaspersky support, on the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 
Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

[Zerocool1984]

Thanks for your help!

Just think its weird no one have mentioned this on the forum..

[Danila T.]

Hello,

The product with the new interface is not yet available in Norway. A release is planned for April 2023.