kaspersky Plus is Blocking ChatGPT Premium

[I am The Dude]

Please help me resolve this issue. Why kaspersky Plus is blocking ChatGPT Premium. It is showing this error message. 

Something went wrong. If this issue persists please contact us through our help center at help.openai.com.

Please do something to fix it. It is super urgent

[harlan4096]

Welcome to Kaspersky Community.

 

Please provide versions of operating system and KPlus installed.

 

Are You using ChatGTP via some kind of application or via browser? Do You get any warning from your Kaspersky?

[Flood and Flood's wife]

  On 11/9/2023 at 9:47 AM, I am The Dude said:

Please help me resolve this issue. Why kaspersky Plus is blocking ChatGPT Premium. It is showing this error message. Something went wrong. If this issue persists please contact us through our help center at help.openai.com.

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Hello @I am The Dude, @harlan4096

The *same* error happens - even when Kaspersky is *not* active:

Thank you?
Flood?+?

?K - Premium, 21.15. 

Edited November 9, 2023 by Flood and Flood's wife
grammar

[harlan4096]

https://www.bleepingcomputer.com/news/security/openai-confirms-ddos-attacks-behind-ongoing-chatgpt-outages/

[Do It Like Crazy]

I am facing the same problem. ChatGPT works only when the kaspersky Plus is uninstalled. I have even included chatGPT as trusted website. 

I have windows 11 64 bits.

[I am The Dude]

  On 11/9/2023 at 9:57 AM, harlan4096 said:

Welcome to Kaspersky Community.

Please provide versions of operating system and KPlus installed.

Are You using ChatGTP via some kind of application or via browser? Do You get any warning from your Kaspersky?

Expand  

Operating System - Windows 11
ChatGPT via browser. 

Getting no warning from Kaspersky

  On 11/9/2023 at 9:57 AM, harlan4096 said:

Welcome to Kaspersky Community.

Please provide versions of operating system and KPlus installed.

Are You using ChatGTP via some kind of application or via browser? Do You get any warning from your Kaspersky?

Expand  

I have uninstalled Kaspersky Plus again and ChatGPT is now working fine. No problem, if it can't be resolved, I will purchase other internet security then.

[harlan4096]

Which exact version of Kaspersky Plus?

I'm getting this:

So looks like not a Kaspersky issue here...

Also check this:

https://status.openai.com/

They are suffering a DDoS attack...

[Berny]

Also → https://downdetector.com/status/openai/

  Reveal hidden contents

 

[Schulte]

The DDoS attack seems to be over.
Can anyone affected please test the connection to OpenAI again?

[harlan4096]

I'm in Kaspersky Premium 21.15 (using FireFox), and here working fine now ?

 

[Flood and Flood's wife]

  On 11/10/2023 at 7:55 AM, Schulte said:

The DDoS attack seems to be over.
Can anyone affected please test the connection to OpenAI again?

Expand  

Confirmed @Schulte

[Berny]

Hi @Schulte No problem on my side ?