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Kaspersky needs to support better Windows Apps and Windows Store Programs


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Posted

Almost every day I have to close the Kaspersky which means that sometimes I forget to reopen it when I don't need anymore apps. Mostly the issues are with the messengers like Facebook Messenger and WhatsApp. For example, with active the Kaspersky, I can't send files through the WhatsApp.

Windows Apps path is like C:\Program Files\WindowsApps\[random string]\app\[app name].exe, with that random string to be changed from time to time. So, I have to add as trusted applications these programs again and again, or just kill the whole Kaspersky when I use these apps.

  • 1 month later...
Posted

All of the sudden last week Security Cloud blocked access to Microsoft Store. Created exclusion but it still won't allow it. I have to completely exit the program to access MS Store to update.

Flood and Flood's wife
Posted

Hello @iJohnnyCash & @Pops58

Welcome!

Please try this solution from @Igor Kurzin

  1. Make sure Windows Hidden files, is checked/ticked, refer: View hidden files and folders in Windows?
  2. Open Kaspersky app, select Settings, select Generaluncheck Enable Self-Defense, select Save, select Yes - to confirm the action.
  3. Exit Kaspersky app - on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select Exit.
  4. Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete the contents = all files and folders.
  5. Start Kaspersky app.
  6. Enable Self-Defense.
  7. Shutdown the computer, using Shutdown, not Restart, power on, login.
  8. Re-check the issue?

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Posted

I do it, but nothing change really.

What I think is that Kaspersky Firewall UI needs a upgrade and became more compatible with Windows Store apps, especially cause the changing path after each app update.

Flood and Flood's wife
Posted
2 hours ago, iJohnnyCash said:

I do it, but nothing change really.

Hello @iJohnnyCash

You're most welcome!

IF Kaspersky Security Cloud is Premium Personal or Premium Family subscription, not Free, the best course of action is to log a request with Kaspersky support, so a dedicated resource can be allocated to look at it. On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

  • Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Posted

It is pretty clear what going on... Kaspersky didn't include exclusions for programs which are downloaded & installed from Windows Store. The path of these programs are changed during each update at least, so the user has to change the path very often. For example WhatsApp path now is like "C:\Program Files\WindowsApps\5392344A.WhatsAppDesktop_2.2301.4.0_x64__randomstring\WhatsApp.exe"

I did a few further notices. In the exclusions UI settings there are two choices one "manage exclusions" and the other "specify trusted application". In the section choice there is no to use as a path symbol as "?" or "*" (check this link). In the generic choice of "manage exclusions" you can use ? and *, but is not working maybe because you excluded only one file not the whole program.

20230213A.png

20230213B.png

Flood and Flood's wife
Posted (edited)

Hello @iJohnnyCash

You're most welcome!

  1. We run WhatsAppDesktop_2.2301.4.0_x64 & do not have any issues, we do not have to create exclusions, we cannot replicate the issue. 
  2. Have you configured the exclusion at the folder level? 
  3. Export Kaspersky Security Cloud Settings, then Restore Kaspersky Security Cloud Settings to Default.
  4. Do not import the original Kaspersky Security Cloud Settings. 
  5. Shutdown the computer, using Shutdown, not Restart, power on, login.
  6. Re-check the issue?
  7. IF the issue persists & IF Kaspersky Security Cloud is Premium Personal or Premium Family subscription, not Free, the best course of action is to log a request with Kaspersky support, so a dedicated resource can be allocated to look at it. On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 
  • Please share the outcome with the Community, when it's available? 


Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
Added 2 to 6.
  • 2 years later...
Posted

I am battling with this right now. It is unbelievable in nearly 3 years, nothing has changed. Kaspersky is flagging a safe windows store app as malicious, and the path changes every time I install it after Kaspersky deletes it, so impossible to add to exceptions.

Kaspersky doesn't have windows app integration so apps come up in a list without browsing the drive, yet you can NOT access Microsoft store apps in explorer, not even with admin privileges. 10 hours I have wasted on this today, and now I am finding out that Kaspersky support is no better than AVG.

At least AVG and Bitdefender, you can easily add Microsoft store app exclusions. This is absolutely ridiculous. An app I rely on and used for years, and I disabled Kaspersky, ran the app for half an hour, closed the app then reenabled Kaspersky and did a FULL scan and of course it's all clear. If there was anything malicious in that half an hour I used it, Kaspersky full scan would say so. Malwarebytes real time was enabled so I had protection whilst Kaspersky was disabled, NO PROBLEMS. Full scans with MWB, ESET online scanner, Emsisoft, HouseCall, hours and hours of my time and all find it clean, and Kaspersky support are sending me through HOOPS an not understanding a single word I am saying.

They are telling me to upload the exe to an FTP even after I told them 10 times already that it's a windows store app.

Every time Kaspersky "disinfects" it, I need to restart and run full scan., I don't have any more free HOURS> I am over it right now, truly.

I would think if it was malicious, AVG internet security, which I tried for 30 days on my other laptop, and Malwarebytes premium which is on the same machine as Kaspersky (real time disabled if Kaspersky is enabled) has zero issue with it. Duh. Getting legitimately annoyed now.

I even ran traces they wanted me to run and it keeps failing to send, and then the reply from them was to do the same thing after I told them it failed. It's like I am talking to robots. 

 

 

 

Flood and Flood's wife
Posted (edited)
3 hours ago, Bav said:

I am battling with this right now. It is unbelievable in nearly 3 years, nothing has changed. Kaspersky is flagging a safe windows store app as malicious, and the path changes every time I install it after Kaspersky deletes it, so impossible to add to exceptions.

Kaspersky doesn't have windows app integration so apps come up in a list without browsing the drive, yet you can NOT access Microsoft store apps in explorer, not even with admin privileges.

10 hours I have wasted on this today, and now I am finding out that Kaspersky support is no better than AVG.

At least AVG and Bitdefender, you can easily add Microsoft store app exclusions. This is absolutely ridiculous. An app I rely on and used for years, and I disabled Kaspersky, ran the app for half an hour, closed the app then reenabled Kaspersky and did a FULL scan and of course it's all clear. If there was anything malicious in that half an hour I used it, Kaspersky full scan would say so. Malwarebytes real time was enabled so I had protection whilst Kaspersky was disabled, NO PROBLEMS. Full scans with MWB, ESET online scanner, Emsisoft, HouseCall, hours and hours of my time and all find it clean, and Kaspersky support are sending me through HOOPS an not understanding a single word I am saying.

They are telling me to upload the exe to an FTP even after I told them 10 times already that it's a windows store app.

I even ran traces they wanted me to run and it keeps failing to send, and then the reply from them was to do the same thing after I told them it failed. It's like I am talking to robots. 

Every time Kaspersky "disinfects" it, I need to restart and run full scan., I don't have any more free HOURS> I am over it right now, truly.

I would think if it was malicious, AVG internet security, which I tried for 30 days on my other laptop, and Malwarebytes premium which is on the same machine as Kaspersky (real time disabled if Kaspersky is enabled) has zero issue with it. Duh. Getting legitimately annoyed now.

Hello @Bav,

Welcome back!

  1. Of course a Windows Store app can be uploaded to FTP, what's the drama? 
  2. IF traces are failing to send upload to cloud & send a share link to Support. 
  3. Support are there to help. 
  4. Which Windows store app is it - name & version, & a proper explanation of the problem, we'd like to test?
  5. Post the Kaspersky Report that shows the problem that Kaspersky has logged for the Windows store app, read: Reports window

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
numbering
Posted

Hi and thank you

1) How? I can not access any windows store exes in explorer and have never been able to on any computer, in fact windows won't even allow me to browse the install folders

2) I asked them what to do since send wouldn't work, and I guess it got lost in translation as I did not understand their reply at all. My question was, is there a report file generated to disk somewhere that I can send you, since the automated send feature keeps failing? They did not answer that

3) Thanks

4)The problem is it's not free anymore, it's a dollar now. I offered to buy it for support, happily. I have had it on my system for years and suddenly Kaspersky doesn't like it. 8 second opinion scanners, with full scans that took many hours, all say it's fine (MWB, ESET, Emsisoft, Norton PE, Hitman Pro and others).

In fact I disabled Kaspersky as said and enabled Malwarebytes real time protection so I was not "naked" lol, left the app running for half an hour and pressed the buttons on it many times, and then I closed the app and reenable kaspersky. If there was actual malware on my system, Kaspersky would have gone nuts, plus I used it for the last month that kasperskyt wasn't installed, and if malicious, it would have infected my machine.

The app is this:
https://apps.microsoft.com/detail/9p70315qbf2r?hl=en-US&gl=US

I believe that because the app is purposely designed to lock the entire keyboard with a click of the button, Kaspersky's behavioural analysis is thinking it's malicious. it's the only thing that makes sense.

 

With reports, I am so sorry, I got upset and I used Revo to uninstall Kaspersky completely as I use that app on many games to instantly disable mouse if I am using a controller, or when I want to wipe the keyboard with a cloth (many times a day due to fingerprints which bother me a lot, it's a dark laptop), so now there's nothing kaspersky left on the machine and I have gone back to malwarebytes for malware/glasswire for firewall/spyshelter for webcam and mic monitoring for now. When I have time I can reinstall KAS and do it all again if it helps.

I do appreciate the reply, I really do. I was just frustrated because every time kaspersky blocked it, I could not ignore it, it forced disinfection and it took ages each time.

  • Thanks 1
Flood and Flood's wife
Posted (edited)
4 hours ago, Bav said:

1) How? I can not access any windows store exes in explorer and have never been able to on any computer, in fact windows won't even allow me to browse the install folders

2) I asked them what to do since send wouldn't work, and I guess it got lost in translation as I did not understand their reply at all. My question was, is there a report file generated to disk somewhere that I can send you, since the automated send feature keeps failing? They did not answer that

3) Thanks

4)The problem is it's not free anymore, it's a dollar now. I offered to buy it for support, happily. I have had it on my system for years and suddenly Kaspersky doesn't like it. 8 second opinion scanners, with full scans that took many hours, all say it's fine (MWB, ESET, Emsisoft, Norton PE, Hitman Pro and others).

In fact I disabled Kaspersky as said and enabled Malwarebytes real time protection so I was not "naked" lol, left the app running for half an hour and pressed the buttons on it many times, and then I closed the app and reenable Kaspersky. If there was actual malware on my system, Kaspersky would have gone nuts, plus I used it for the last month that Kaspersky wasn't installed, and if malicious, it would have infected my machine.

The app is this:
https://apps.microsoft.com/detail/9p70315qbf2r?hl=en-US&gl=US

I believe that because the app is purposely designed to lock the entire keyboard with a click of the button, Kaspersky's behavioural analysis is thinking it's malicious. it's the only thing that makes sense.

 

With reports, I am so sorry, I got upset and I used Revo to uninstall Kaspersky completely as I use that app on many games to instantly disable mouse if I am using a controller, or when I want to wipe the keyboard with a cloth (many times a day due to fingerprints which bother me a lot, it's a dark laptop), so now there's nothing Kaspersky left on the machine and I have gone back to Malwarebytes for malware/glasswire for firewall/spyshelter for webcam and mic monitoring for now. When I have time I can reinstall KAS and do it all again if it helps.

I do appreciate the reply, I really do. I was just frustrated because every time Kaspersky blocked it, I could not ignore it, it forced disinfection and it took ages each time.

Hello @Bav

You're welcome!

Thank you for the information!

  1. Use Safe Mode.
  2. IF something 'gets lost in translation' ask again & again until (you're) understood; the Community cannot solve this problem - you *must* work with Support. 
  3. Kaspersky blocked it for us; we didn't have to *endure* a forced disinfection or any other downtime, no dramas at all; it was seamless.
  4. Did (you) share this with Kaspersky Customer Service, IF the answer is NO! Why not?image.thumb.png.d5f35ebe64616674a277071c1fa45b72.png 
  5. The *only* report Kaspersky support need are the file detection, shown above & they'll still need the executable - how they get that is up to you & them to sort out; but, the sooner (you) do, the sooner (you're) on the road to getting the issue answered.  
  6. It's irrelevant (to us) IF (you) install Kaspersky again or not - it's not going to help us, we don't have the problem; (you) do. 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
spelling
Posted

@Bav

4 hours ago, Bav said:

I can not access any windows store exes in explorer

Did you try this path (Safe Mode) 🤔
spotify_folder.thumb.jpg.3a1c729b87d748d1be36cfb404fc048c.jpg

Posted (edited)
On 4/7/2025 at 6:03 PM, Berny said:

@Bav

Did you try this path (Safe Mode) 🤔
spotify_folder.thumb.jpg.3a1c729b87d748d1be36cfb404fc048c.jpg

here you go

 

 

Edited by Berny
Screenshot deleted
Posted (edited)
On 4/8/2025 at 12:40 AM, Flood and Flood's wife said:

Hello @Bav

You're welcome!

Thank you for the information!

  1. Use Safe Mode.
  2. IF something 'gets lost in translation' ask again & again until (you're) understood; the Community cannot solve this problem - you *must* work with Support. 
  3. Kaspersky blocked it for us; we didn't have to *endure* a forced disinfection or any other downtime, no dramas at all; it was seamless.
  4. Did (you) share this with Kaspersky Customer Service, IF the answer is NO! Why not?image.thumb.png.d5f35ebe64616674a277071c1fa45b72.png 
  5. The *only* report Kaspersky support need are the file detection, shown above & they'll still need the executable - how they get that is up to you & them to sort out; but, the sooner (you) do, the sooner (you're) on the road to getting the issue answered.  
  6. It's irrelevant (to us) IF (you) install Kaspersky again or not - it's not going to help us, we don't have the problem; (you) do. 

Thank you🙏
Flood🐳+🐋

Hi Flood, I already really miss Kaspersky and I have tried everything else except for Norton and Mcafee which I will never even consider, but you name it otherwise, I've tried it. I am going to go a bit off topic here as I need your help deciding.

I am sure we can get the issue with keyboard locker app worked out. My experience is not what you had, it only showed me two disinfection options and when I pressed try to disinfect without restart, it took ages and still restarted then did a full scan which took ages. It's not a slow computer by any means, being 24 cores, and it has an insane power limit for a laptop (200w just on the cpu) more of a desktop replacement really -  MSI GT77, 4TB Samsung Gen 4 SSD, 64GB ram, 13980HX chip and 4090m GPU.

The last app to try is Avira which is what I am on now. And although I think it's a fantastic app with a fantastic GUI, I just don't feel safe because the thing with Kaspersky is the behavioural detection, that's what makes it so special. If something starts doing a malicious act, Kaspersky is so good at jumping in. I have watched all of PC Security Channels tests over the years and am always left astonished how good Kaspersky is.

My one issue in it, and the reason for this post, is the ridiculous inability to have a simple alert mode for when a NEW app tries to connect to the internet, to get a simple notification whether it's allowed or not.

I have been dabbling with this for years with Kaspersky and written about it for years, and I do not understand why they won't add that simple option.

The only way to do it is let Kaspersky learn with trusted apps for a few days, then enable "ask" mode in the firewall. 

Then you have to disable "perform actions automatically", but see, if you enable ask mode for everything from that point on, all the apps currently on the list *also* go to ask mode. So you then have to go back to firewall and select every single app already in Kaspersky's list and mark it to "allowed".

But to get there, just in that 5 minutes, you will be inundated with non stop pop ups about EVERYTHING.

The other day when the issue with the windows store app happened, I thought I had finally nailed it. I had disabled automatic mode and marked all current apps in Kaspersky's list as trusted, and it DID just start notifying me only on NEW apps. But my happiness was short lived - Kaspersky just doesn't ask you about internet access, it asks you about every single registry change every app not already in the allowed list makes. How do I know what is safe or not and what to allow games to do. Launching one steam game gave me 7 popups to contend with, for example.

Therefore, TLDR; I have come to the absolute realisation that it is impossible to set Kaspersky's firewall to notify you ONLY when NEW apps are trying to access outbound internet, and notify you of nothing else. 

So, believe it or not, Avira does that PERFECTLY. It reminds me of Little Snitch on Mac (I was exclusive with mac till 2019, now I use both, mac for music, windows for gaming/bedroom), and Avira is the first app that I have used, besides GLASSWIRE firewall, that can replicate this simple act. Build a base of trusted apps, then activate the feature and it will ask you one time ONLY and again only for outbound internet access, when a new app tries to access the internet. This way I can block 99% of games that all try to call home, and apps too, that never actually need to do so to function, and without going to a list every time and finding them, after they have already accessed the internet the first time anyway, cause Kaspersky has always allowed everything.

So, I did something, I disabled Kaspersky's firewall and installed Glasswire and enabled the firewall on that, and I was able to do the exact feature I am asking about above.

Windows security notification permanently shows an exclamation mark if I do that, as Kaspersky is complaining that I have disabled something, but it's the only thing I can think of to have Kaspersky' malware protection and an EASY, super easy to use actually, firewall control where everything is one click away and in front of me at all times. Glasswire is just brilliant, and every AV with a firewall should copy it, seriously.

I just wish Kaspersky sold a product without the firewall, I really do. I'd be so all over it.

My question is - if I disabled the Windows security icon so it doesn't bother me with the warning symbol, and run this combo, do you think I still have the bulk of Kaspersky's actual protection that protects me from getting a serious infection, or do you believe the firewall plays a critical role in that and if I disable it I should just use something else with the features I want?

That said, I do believe the Glasswire firewall has a lot of safety tech built in re internet connections and is a good firewall, even though in reality it is based off of Windows own firewall but adds a ton of functionality to it.

Long post, sorry, but it's the final hurdle for me. I am ready to reinstall Kaspersky once I get a few opinions about it, and deal with this Microsoft store app being blocked too lol.

Cheers and thanks very much.

 

 

 

 


 

Edited by Bav
Spelling
Posted

Can you please delete that pic flood, it has my real name, sorry. I didn't grey it out and feel a bit uncomfy about it. I can no longer edit any posts, i tried logging out and in, nada, the options under the 3 dots is just not there, I now only have report or share. I'll repost pic if needed with name greyed out.

Flood and Flood's wife
Posted (edited)
5 hours ago, Bav said:

A:

here you go

B:

5 hours ago, Bav said:

I am ready to reinstall Kaspersky once I get a few opinions about it, and deal with this Microsoft store app being blocked too lol.

C:

5 hours ago, Bav said:

Can you please delete that pic flood, it has my real name.

I can no longer edit any posts.

I'll repost pic if needed with name greyed out.

 

A:

We've included (your) reply to the Mod bc in part - it's *why* we advised number 1 in our previous post - which (you) appear to have ignored. 

B:

  • Use *another* Locker; we've tested *two*; none of which generate: UDS:Trojan-Spy.Win64.Xegumumune.elf alerts. 
  • Kaspersky Free, no Firewall.
  • Work with support, work with support, work with support, work with support, wash rinse repeat, work with support -> the Community cannot fix this for you; personally - if *this* was *our* problem we'd - work with support; use *another* Locker.

C:

  • Deleting pic; (your name, privacy etc.,) 

We have no authority to do so; only Mods OR Admin can, which they happily will *but* we're not sure *which* pic (you're) referring to - is it the Kaspersky Reports pic from *our* system, that (you) have also *reposted? Confirm the pic please & it will be deleted?

The *only* pic with a name is the one (we) posted - that (you) reposted - but anyways, to make it easier for you, in the Reports tool, columns can be *filtered*; see our guide:

  1. Select the 2 arrows, to maximise the Report window.
  2. Select the Maximise *box*, to maximise the Report window.
  3. On the Report table *headings* field *right-click*, so the column-filter shows
  4. Select OR de-select columns as per Kaspersky subscriber's needs:

image.thumb.png.f7abf07ad5efb622123160021e19383f.png

NB: IF there's a *user name* incorporated into an object, filtering the object column will not work - if that column is needed for analysis, manual censorship will be required. 

  • Re: 'I can no longer edit any posts'

Forum sfw-spam-ctl; 30 minute edit limit - from the time *Submit Reply* is *first* pressed. 

& to guide (you) - with Kaspersky *OFF* the system & the machine in SAFE MODE - get the objects that support need & submit them - along with the Report -> they could already be working on the issue. 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
grammar
Posted (edited)

I never ignore anything, I was only replying to that other member with the pic and explaining why I couldn't access the folder in normal mode, which they were giving me as an alternative to safe mode (clearly, as they crossed the word safe mode out). I can not access networking in safe mode regardless, even if I enable safe mode with networking. It's been a problem for me since I have this laptop, and I have reinstalled a fresh OS multiple times and I can't get it to work. Maybe ethernet would work, but wi-fi does not, and there is no ethernet in this house, anywhere. Not a single port. Please don't accuse me of ignoring when I never ignored you, I just had to deal with the other issue first, then if I reinstalled Kaspersky, I was going to follow your every instruction. Right now Kaspersky is not installed, so I did not ignore a thing, and I feel offended about that, and rightly so.

Now I will read the rest of your reply, thank you.

Re the pic, I thought you were a mod. I apologise about that, as that was a mistake from my end. I no longer have the ability to edit any post though, which is confusing me no end.

I can not find any other keyboard locker, not on the store in Australia. Could you kindly link to one? I put the search keyboard locker into Microsoft store and can not find one.

Kaspersky free will have ads won't it? and spam? Is it missing anything for actual malware protection, like the roll back, extensive ransomware protection, etc, or is it just the firewall? does it still have mic and cam protection? That is essential to me, and Avira doesn't have it which is going to be a dealbreaker anyway, so that's out.

I'd honestly rather just press "off" on kaspersky firewall and use glasswire, if that's the option. Not the end of the world. Glasswire still works and monitors all network activity, just you have to enable the firewall mode for block features. I am not that distubed by the idea of disabling Kaspersky just when I want to use Glasswire's features when gaming, and re enabling it when not. That's not a bad idea which just came to me. I was just concerned that the firewall might be integrated to other malware blocking components which is why I asked. I didn't even KNOW there was a kaspersky free till now, as I don't even see it on their homepage.

My renewal is coming up and I am just trying to decide what to go with for the next 2 years, that's all.

Re the app, it's a false positive, simple as that, and not up to me to fix it, I can't fix it, that's up to Kaspersky and support are aware of the issue.

I have evidence it's a false positive. Kaspersky has listed it as a different malware each time it has blocked it, for one, and for two, as said, my system has used it every day for years, and if it had run any malware on my system, Kaspersky full scan would have detected other malware infestations on my system instead of detecting that one single file as the ONLY malware anywhere on my system. If that's not proof, I don't know what is. Not to mention NO other AV finds it to be malware. None on my system anyway, and I am up to 10 second opinion scanners now, every free non real time scanner I could find. Heck, EVEN Norton Power eraser says it's clean, and that's the KING of false positives.

PS I AM going to contact the dev tonight and let them know of the issue with pics and a link to this topic.

 

 

Edited by Bav
Posted

@Bav

Concerning : "  I can not access networking "

Please try with these packet rules :
→ Local services (TCP) → Rightclick → Edit → Action : "Allow" → Save
→ Local services (UDP) → Rightclick → Edit → Action : "Allow" → Save
→ Reboot (Shutdown)

Also : Your Home Network adapter → Trusted

  • Like 1
Posted

I'll try, thanks.

Right now, I tried the other tool I linked, and this time malwarebytes won't allow it. I can't win.

  • Like 1
Posted (edited)

@Bav You are welcome.
 

3 hours ago, Bav said:

I couldn't access the folder in normal mode

The Windows App folder is secured within Windows to ensure the security of your Store Apps, you may find a bypass - and allow access  at  your own risk -  in the Microsoft Support Community.

Spoiler

spotify_folder_exe.jpg.f8971bb04c52f3efc72e862d1f399be6.jpg

 

1 hour ago, Bav said:

malwarebytes won't allow it. I can't win.

Running another security suite alongside Kaspersky is not recommended.

Edited by Berny
Screenshot added
Posted (edited)
1 hour ago, Berny said:

 

Hi Berny, thank you. Is there any way you can delete the pic from the post above since you are a mod? It has personal information I accidentally included.

Also, I am seeing that every post I make has to be approved by a mod now, I get a warning on every reply. Have I been shadow banned for some reason?

PS, I will always run Malwarebytes, there are times I exit Kaspersky or disable another AV if I am not using Kaspersky, and Malwarebytes is backup. I add the processes to exclusions and have never, ever had a conflict. Ever, in many years. I only run the exploit protection of Malwarebytes, malware detection, web protection, ransomware protection are all disabled, and only enabled if the other AV is completely bypassed, or in Kaspersky's case, exited entirely:)

 

Edited by Bav
accidental post without text, have corrected with intended reply.
Posted

@Bav

10 hours ago, Bav said:

the options under the 3 dots is just not there, I now only have report or share.

With the report option you can request the Moderator Team to modify your post content.

Posted
5 minutes ago, Berny said:

@Bav

With the report option you can request the Moderator Team to modify your post content.

Hi, done. Thanks for that Berny, I used the report.

  • Like 1

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