Kaspersky has removed Norton Utilities.

[kr-faker]

I'm curious why.

Edited May 21 by kr-faker

[lightof7ustice]

Are you using both Kaspersky and Norton on the same OS?

[paraarribanube]

I think it's fine, Norton utilities is garbage

[Berny]

@kr-faker Welcome,
 

On 5/21/2024 at 7:19 AM, kr-faker said:

I'm curious why.

The point is that Norton is incompatible with Kaspersky ...

[Flood and Flood's wife]

On 5/21/2024 at 3:19 PM, kr-faker said:

Kaspersky has removed Norton Utilities. 

4. PDM:Trojan.Win32.Generic - I'm curious why?

Hello @kr-faker, 

Welcome!

1. Is the software *genuine* Norton Utilities?
2. Is the Norton Utilities *combined* with any Norton AV software? 
3. Norton *Utilities* as a stand-alone-product is *not* listed: List of applications incompatible with Kaspersky for Windows. 
4. PDM issues need to be analysed by Kaspersky Virus Lab experts, please do the following: log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in template as shown in the image below; (fill in (your) software - we've used Kaspersky Standard as an example) - please include any screen images of the error & a *detailed history*. Support may request logs, READ: Files to send to Kaspersky technical support in case of PDM malware detection, traces & other data; they will guide you                                                       

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited May 23 by Flood and Flood's wife
removed whitespace

[kr-faker]

On 5/22/2024 at 6:08 AM, lightof7ustice said:

Are you using both Kaspersky and Norton on the same OS?

I use Kaspersky for antivirus and Norton Utilities is not an antivirus, but I uninstalled Norton Utilities now :)

On 5/23/2024 at 12:08 AM, paraarribanube said:

I think it's fine, Norton utilities is garbage

I decided not to use it :)

On 5/23/2024 at 12:26 AM, Berny said:

@kr-faker Welcome,
 

The point is that Norton is incompatible with Kaspersky ...

I deleted the Norton utility and decided not to use it.

On 5/23/2024 at 7:00 AM, Flood and Flood's wife said:

Hello @kr-faker, 

Welcome!

1. Is the software *genuine* Norton Utilities?
2. Is the Norton Utilities *combined* with any Norton AV software? 
3. Norton *Utilities* as a stand-alone-product is *not* listed: List of applications incompatible with Kaspersky for Windows. 
4. PDM issues need to be analysed by Kaspersky Virus Lab experts, please do the following: log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in template as shown in the image below; (fill in (your) software - we've used Kaspersky Standard as an example) - please include any screen images of the error & a *detailed history*. Support may request logs, READ: Files to send to Kaspersky technical support in case of PDM malware detection, traces & other data; they will guide you                                                       

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

You have decided not to use the Norton utility. Resolved. Thank you for your answer.