May 22, 20242 yr @kr-faker Welcome, On 5/21/2024 at 7:19 AM, kr-faker said: I'm curious why. The point is that Norton is incompatible with Kaspersky ...
May 22, 20242 yr Solution On 5/21/2024 at 3:19 PM, kr-faker said: Kaspersky has removed Norton Utilities. 4. PDM:Trojan.Win32.Generic - I'm curious why? Hello @kr-faker, Welcome! Is the software *genuine* Norton Utilities? Is the Norton Utilities *combined* with any Norton AV software? Norton *Utilities* as a stand-alone-product is *not* listed: List of applications incompatible with Kaspersky for Windows. PDM issues need to be analysed by Kaspersky Virus Lab experts, please do the following: log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in template as shown in the image below; (fill in (your) software - we've used Kaspersky Standard as an example) - please include any screen images of the error & a *detailed history*. Support may request logs, READ: Files to send to Kaspersky technical support in case of PDM malware detection, traces & other data; they will guide you Please share the outcome with the Community, when it's available? Thank you? Flood?+? Edited May 23, 20242 yr by Flood and Flood's wife removed whitespace
June 5, 20242 yr Author On 5/22/2024 at 6:08 AM, lightof7ustice said: Are you using both Kaspersky and Norton on the same OS? I use Kaspersky for antivirus and Norton Utilities is not an antivirus, but I uninstalled Norton Utilities now :) On 5/23/2024 at 12:08 AM, paraarribanube said: I think it's fine, Norton utilities is garbage I decided not to use it :) On 5/23/2024 at 12:26 AM, Berny said: @kr-faker Welcome, The point is that Norton is incompatible with Kaspersky ... I deleted the Norton utility and decided not to use it. On 5/23/2024 at 7:00 AM, Flood and Flood's wife said: Hello @kr-faker, Welcome! Is the software *genuine* Norton Utilities? Is the Norton Utilities *combined* with any Norton AV software? Norton *Utilities* as a stand-alone-product is *not* listed: List of applications incompatible with Kaspersky for Windows. PDM issues need to be analysed by Kaspersky Virus Lab experts, please do the following: log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in template as shown in the image below; (fill in (your) software - we've used Kaspersky Standard as an example) - please include any screen images of the error & a *detailed history*. Support may request logs, READ: Files to send to Kaspersky technical support in case of PDM malware detection, traces & other data; they will guide you Please share the outcome with the Community, when it's available? Thank you? Flood?+? You have decided not to use the Norton utility. Resolved. Thank you for your answer.
I'm curious why.
Edited by kr-faker