Kaspersky for Microsoft Surface Pro X? [ARM processor]

[Marcosfcc]

Hi, same problem here. Processor Snapdragon 7c Gen2 running windows 11.

And I can´t install Kaspersky on it. 

 

[Strahlengriffel]

July 2024, can't use my NEW Kaspersky Version, because of this Problem... is there some solution? after about 4 years?! 

Maybe a Cashback... 

 

[Flood and Flood's wife]

1 hour ago, Strahlengriffel said:

July 2024, can't use my NEW Kaspersky Version, because of this Problem... is there some solution? after about 4 years?! 

Maybe a Cashback... 

 

Hello @Strahlengriffel, 

Welcome!

Kaspersky has a 30-day money-back guarantee - you're welcome to log a request with  Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include:

• The email address used to purchase the subscription.
• The License # or Activation code. 

Thank you🙏
Flood🐳+🐋

Read: How to request a refund for a Kaspersky application.

[hikikomori]

Hello Igor, everyone...

This post aged well. 
I bough a Win11-ARM64 laptop a couple of months ago and my conclusion is that Kaspersky hasn't got any plans or will to make it's software compatible with ARM.
So, I'll be moving on to the competition, which it's very sad.
c'est la vie.

Edited October 12, 2024 by hikikomori

[XiniX]

November 2024 , still no news ? After 4 years ????  What an excellent service !!!
This is unbelievable.
I bought a new laptop (Microsoft Surface with Snapdragon Elite X) and want to transfer my Premium Kaspersky from my old Desktop to my new laptop.
Isn't this possible ????

My license runs until 30/10/2026 !

Please give me a solution or a refund of my license.

grtz

 

[HamidSeg]

November 12, 2024: Same issue for me with Snapdragon X plus. I can't use my product with license valid until 2026!!!

[MarVi]

It's been 5 years since the first report and no solution, to say it's a shame is an understatement.

 

 

[zandri]

Hello

We are in 2025 now and there is no ARM support yet.

I have been using MS Surface Pro 2016 with Kapsersky on 2018.

Then I chanted to Surface Pro 7 with Kasperky on 2021.

Then I changed to Surface Pro 11 with ARM processoron 2025 and I cannot use my Kaspersky 5 Licenses  and Kaspersky VPN which I already installed on other laptops. So for my new Surface Pro 11, I had to purchage a Bit Defender 1 License while my other latpots has Kaspersky and Kaspersky VPN.

Is this serious from Kaspersky to not have yet ARM support on 2025????

Come on Kasperskly!!!!

Best regards. Zandri