Kaspersky endpoint security installer package is not working

[Adnan Ali]

We have the installer business package, today i just trying to install the package on new activated windows and running as an administrator but once double click nothing is happening. Why is that? I tried on 2 laptops. Is this the package installer issue? My distribution package is 12.8.0.505

 

Any recommendations?

[Tahmeed702]

18 hours ago, Adnan Ali said:

We have the installer business package, today i just trying to install the package on new activated windows and running as an administrator but once double click nothing is happening. Why is that? I tried on 2 laptops. Is this the package installer issue? My distribution package is 12.8.0.505

 

Any recommendations?

Show us the errors and download the latest package 12.9 again and try the installation through setup file 

https://aes.s.kaspersky-labs.com/endpoints/keswin11/12.9.0.384/english-21.21.7.384.0.150.0/3938373837377c44454c7c31/keswin_12.9.0.384_en_aes256.exe