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kaspersky Endpoint Security activates and then loses license activation


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Hello,

When trying to activate KES by entering the activation key (I was not given the key file), for a moment the activation is completed (Activation completed successfully) and then shortly after it goes back to not activated again (Application is not activated).

I've already tried uninstalling/installing KES both locally and deploying via KSC but the problem persists. What can be done?

 

Device operating system: Windows 10 Pro

Kaspersky software:

Kaspersky Endpoint Security for Windows (11.10.0) (English) (Lite encryption) 11.10.0.399

Kaspersky Security Center 13 Network Agent (13.0.0.11247)

Kaspersky Security Center 13 13.0.0.11247

Screenshot from 2022-08-17 17-45-48.png

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Screenshot from 2022-08-17 17-46-06.png

Screenshot from 2022-08-17 17-46-15.png

Screenshot from 2022-08-17 17-48-52.png

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In addition to the previous post, event 201 "Event type: End User License Agreement violated" was also found in Windows Event Viewer under "Kaspersky Endpoint Security". Any tips on how to resolve this situation are most welcome!

Screenshot from 2022-08-17 20-43-04.png

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