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Kaspersky does not allow YouTube to load a video.

I'm having a problem with Kaspersky Standard, which I'm currently beta testing. When I try to load a YouTube video it either says I'm offline or the spinning wheel just loads forever. It seems to be fixed when I quit Kaspersky and re-open it, then the video starts playing. My main browser is Firefox 133.0.

Solved by harlan4096

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Welcome to Kaspersky Community

 

Can you provide the version of K. Standard and Windows operating system installed?

 

Do you mean You are using a K. Standard beta version?

  • Author

Application version: 21.20.4.290 and Windows 11 24H2 Build 26100.2605.

  • Author

Alright thank you!

Also, I have installed in a real system the last KPremium 21.20.4.290 (default settings) in W10, and I can watch without any issue videos on YouTube with Mozilla FireFox 133.0.3

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