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Kaspersky block Battle.net launch


Go to solution Solved by Berny,

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Posted

Hello,

Since two days ago I have seen that I can not start up the Battle.net application when Kaspersky is enabled. This has happened to other programs before, so I would usually add Battle.net to "Specify Trusted Applications" but this is where the second part of the issue happens.

When I add the Battle.net launcher to the list, my Kaspersky would immediately crash. I have sent in a crash report when it happened, but I doubt that would help me with my immediate issue.

I have run Windows update, Networking driver check and Kaspersky update but none have seemed to help.

Could you please advise on what I can do to mitigate either part of this issue?

Thank you.

Posted

@Banana Welcome.

Which Kaspersky version are you running ?

Posted

@Berny Hi, I am using Kaspersky Total Security 21.3.10.391 (m). Additionally, my OS is Windows 10.

  • Solution
Posted

@Banana

Please upgrade for free to Kaspersky Plus , during an on-top install license and settings will be imported.

  • Like 2
Posted

Hi @Berny, I've now upgraded all my devices to Kaspersky Plus and I now no longer have an issue. Thank you very much for your help.

  • Like 1

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