Kaspersky asks for Full Disk Access after upgrade to macOS 13 Ventura

[m7sanchez]

I've got exactly the same problem.

[arfanliaqat]

Hello i upgraded to MacOS Ventura earlier today, since then Anti Virus started showing error that it doesn't have full disk access and asked my to enable full disk access as it did on first install. Anyway i followed instructions and turns out Ventura says Kasper Sky already have full-disk-access (it actually did before upgrade so should not have been removed because of upgrade). But i nevertheless tried explicitly turning the full-disk-off and then again on to see if that helps but it didn't. 

 

While doing this i noticed my internet has stopped working, i blamed it on my isp and spent considerable time with their support and they remotely tried to troubleshoot my wifi but i soon realised that every other device (including another similar macbook) were able to connect to internet w/o any problem. The problem was only with my device. So i tried restarting my mac, resetting networking, resetting dns, clearing dns cache, and at the very last, found out some network filters setup by Kaspersky my device went online as soon as i removed those filters. So apparently KIS is not compatible with Ventura on M1 macbooks (i'm only saying M1 because mine is M1)

 

Please please rectify it so i can get my protection back asap. It has wasted atleast 4 hours for me to troublshoot my wifi. 

[MaxS]

Same exact issue. Moreover, after updating, all my internet connections went incredibly slow. After long trial and error, I fully solved by disabling the Kaspersky IDS content filter under "filters and proxies". No idea what exactly this is, but with this OFF internet got back to normal levels, while with that ON as it was by default any internet connection seems back to the 80's.

 

[Goran Kukovačec]

Fix this by REMOVING AV COMPONENTS from Full Disk Access by selecting them and clicking "-" at the bottom of the window, wait for them to reappear in the list, and then grant access.

Regards,

Goran

[Richard Koppenaal]

Thank you that was the solution , for me 

[mdsamar]

@Goran KukovačecThanks a lot! I was also in the same situation, and your solution was spot on.

[Gustavo Arger]

49 minutes ago, Goran Kukovačec disse:

Fix this by REMOVING AV COMPONENTS from Full Disk Access by selecting them and clicking "-" at the bottom of the window, wait for them to reappear in the list, and then grant access.

Regards,

Goran

Goran, thank you. I had lost at least 1 hour. Solution worked in 5 seconds. Thank you

[Goran Kukovačec]

Just now, Gustavo Arger said:

Goran, thank you. I had lost at least 1 hour. Solution worked in 5 seconds. Thank you

You are welcome!

[Goran Kukovačec]

2 minutes ago, mdsamar said:

@Goran KukovačecThanks a lot! I was also in the same situation, and your solution was spot on.

You are welcome!

[Goran Kukovačec]

 

[Mike P]

Hi! Facing the same issue here but I'm unsure of what it is I need to remove. Any ideas which one is the AV component? 

[Goran Kukovačec]

1 minute ago, Mike P said:

Hi! Facing the same issue here but I'm unsure of what it is I need to remove. Any ideas which one is the AV component? 

Both Kaspersky Internet Security and Kaspersky System Extension

[Mike P]

5 minutes ago, Goran Kukovačec said:

Both Kaspersky Internet Security and Kaspersky System Extension

Thank you Goran! That worked however I can't seem to get past the screen below. I click on Install system extension and it takes me back to the disk access page.  

[Goran Kukovačec]

Try by giving Full disk access to Install Kaspersky Internet Security too!

Edited October 25, 2022 by Goran Kukovačec

[Goran Kukovačec]

20 minutes ago, Mike P said:

Thank you Goran! That worked however I can't seem to get past the screen below. I click on Install system extension and it takes me back to the disk access page.  

Give Full disk access to "Install Kaspersky Internet Security" too!

[Mike P]

I tried that but no dice ? I'm at the point where the system extension is installing but continuiously spins. 

[Mike P]

I uninstalled and re-installed Kaspersky ^

[Goran Kukovačec]

Just now, Mike P said:

I tried that but no dice ? I'm at the point where the system extension is installing but continuiously spins. 

Did you remove Install Kaspersky Internet Security and wait for it to reappear and then enable it?

[Mike P]

1 minute ago, Goran Kukovačec said:

Did you remove Install Kaspersky Internet Security and wait for it to reappear and then enable it?

After I removed it, it never re-appeared. 

[Goran Kukovačec]

Just now, Mike P said:

After I removed it, it never re-appeared. 

Hopefully someone from Kaspersky will see this and help you... this thread is #1 result on google for "ventura kaspersky problem" ?

[Goran Kukovačec]

Just now, Goran Kukovačec said:

Hopefully someone from Kaspersky will see this and help you... this thread is #1 result on google for "ventura kaspersky problem" ?

Remove Kaspersky. Reinstall, give all three components full disk access as I've described... worth a try,

[Mike P]

2 minutes ago, Goran Kukovačec said:

Remove Kaspersky. Reinstall, give all three components full disk access as I've described... worth a try,

Hopefully! I tried that also but no luck, on the phone with support now. Will post an update on this thread if I'm able to get it installed. 

[Danila T.]

Hi all.

Use this guide: https://support.kaspersky.com/15931

 

[Lud]

1 hour ago, Danila T. said:

 Hi all.

The problem in macOS 13 itself (when upgrading from the previous version). We reported it to Apple back at the beta stage. As you can see - it has not been fixed.

To solve the problem, among other things, you can do the following:
1) Uninstall the antivirus.
2) Reboot macOS - THIS IS IMPORTANT!!!

3) Install product again.
4) Open System Settings with Full Disk Access permissions.
5) Manually move there system extension. It is located here:

/Applications/Kaspersky\ Anti-Virus\ For\ Mac.app/Contents/MacOS/sysextctrld/Contents/Library/SystemExtensions/

6) turn off/on permission for the application

 

 

The solution above doesn't work: 

 

 

 

 

[Danila T.]

@Lud did you reboot macOS after removing the antivirus? Does this solution help:

https://forum.kaspersky.com/topic/antivirus-broke-after-the-upgrade-to-macos-13-ventura-28823/?do=findComment&comment=118049

?