Kaspersky Android is flagged as malware

[techtinkerwork]

On my Android phone, Standard Chartered Bank mobile banking app has flagged the Kaspersky app as malware and the banking app refused to work due to data security concerns. Anyone has the similar problem?

[harlan4096]

Welcome to Kaspersky Community.

 

Please, report the issue to K. Support

 

Also, I would contact also to that banking app official support.

[Vimaro]

Thanks for your post.

12 hours ago, techtinkerwork said:

On my Android phone, Standard Chartered Bank mobile banking app has flagged the Kaspersky app as malware and the banking app refused to work due to data security concerns. Anyone has the similar problem?

 

Most probable reason, is that bank integrated some SDK of 3rd party security vendor into their mobile app.
As our moderator @harlan4096 replied: you should contact the bank to ask more details about this flag. Most probable answer from your bank would be something related to "Anti-Fraud Policies" or "enhanced security for bank customers".

In any case, is the bank who should bring you a response of your claim.

Edited 9 hours ago by Vimaro

[techtinkerwork]

So the banking app will be restricting access when it found an app on the phone with the following conditions:

- has accessibility access settings enabled, AND

- is not downloaded from the trusted app stores.

Apparently Kaspersky app is not downloaded from Google Play Store and has accessibility access settings enabled, so it is not innocent clearly.

I came from the old Kaspersky Internet Security app when it was downloadable from Google Play Store, what happened to this new app? Why don't you put it up on Google Play Store?

Honestly, it's kind of surprise to me when a cybersecurity firm like you provided users an APK for installation, as this is how millions of victims out there got their billions dollars of money hijacked by scammers.

In short, not professional at all.

[Vimaro]

Thanks for your reply.

We kindly invite you to read following Kaspersky Blog post: Kaspersky apps are no longer available on Google Play: what to do? | Kaspersky official blog