Installing Kaspersky Plus but says it's free

[jesoma]

I downloaded Kaspersky Plus but when go to install I get the message "Say Hello to Kaspersky Free" ?

[Berny]

@jesoma Welcome.

1) Do you have a Kaspersky Plus license ?

2) Here is the download link https://www.kaspersky.com/downloads/plus

[jesoma]

I have an expired Total Security. I bought a Plus license, downloaded the Plus product, and tried to install (upgrade). After or during the install was going to plug in the license key but I got the above message during install. I did download the Plus product from the above link location.

[Berny]

@jesoma

Did you add your license to your My Kaspersky account , next  connect Kaspersky  Plus with your My Kaspersky account ?

[jesoma]

I haven't added my license to my account but I will.

How do I connect Kaspersky Plus with my account if I can't install it?   It says Free when trying to install.

[Berny]

@jesoma 

Please see → Manage subscription

Spoiler

Please take your time and wait a couple of  minutes after the installation then restart Kaspersky again.
 

[Xzz123]

use any installer to complete installation

enter key for Plus

it will automaticly transform to Plus

[Berny]

@Xzz123

This works on my side  with Standard to Plus but never tried with Free.

[jesoma]

Just went ahead and continued with the install, entered my plus key and it became Kaspersky Plus. Thanks for your input.