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I purchased a Primum Kaspersky and VPN Premium features didn't activated ?

I purchased a Primum Kaspersky and VPN Premium features didn't activated In my secound Email, But first Email works fine. FYI I bought an account up for 20 Device. 

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17 hours ago, G9-Royal said:

I purchased a Primum Kaspersky and VPN Premium features didn't activated In my secound Email, But first Email works fine. FYI I bought an account up for 20 Device. 

Hello @G9-Royal

Welcome!

Kaspersky Premium Unlimited VPN is for the *subscriber account* exclusively, all other User accounts on the subscription get Kaspersky Standard/Free VPN.

 *normally the person who paid for the subscription, in this case you*

The *subscriber account* can sign into multiple devices to access the Unlimited VPN using the *subscriber account email*, however, if a secondary email is used the VPN will be Standard

In (your) MyKaspersky account, the Subscription tab, for Kaspersky Premium - should show:

  • Kaspersky Premium for 20 devices/20 Users. 
  • Premium Unlimited VPN for 1 User. 
  • Kaspersky Premium Password Manager for 20 Users.
  • Kaspersky Safe Kids for 1 User & up to 100 devices, for 1 year.  

The following image shows a subscription for Kaspersky Premium for 10 devices/10 Users, Premium *Unlimited* VPN = 1 User, same as yours, except the Device & User Account # differs:

USER_2023-12-01_170322.thumb.jpg.b9b8801896e2c8077c5712e35f2c1cab.jpg

Thank you?
Flood?+?

Edited by Flood and Flood's wife
pn, added image

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