I just received an Email that my subscription was automatically renewed despite me not using the product for almost a year.

[SebastijanG]

Hello! 

I have stopped using Kaspersky about a year ago for practical resons. Today however, i received an Email saying that my subscription was automatically renewed for 44.99 €. Which is quite a bit of money in Croatia.

As i am no longer using the product and have not been using it for some time, is there any way i can get a refund and make sure that my subscription is canceled and no longer automatically renewed?

Thank you!

Sebastijan

 

Edited September 11, 2022 by Berny
Billing details masked

[Berny]

@SebastijanG Welcome

Please check this Kasperksy Support article 

How to request a refund for a Kaspersky application