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How to use FQDN as a display name [KSC for Windows]

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Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

There is a known limitation in KSC. When hosts are managed from different domains and there are hosts with the similar names in these domains then 'doubles' will appear.

To avoid this, use FQDN (fully qualified domain name) as a display name instead of NETBIOS name.

Step-by-step guide

  1. Set up the following server flag:

     2. Delete duplicated hosts from managed group and from unassigned devices.

     3. Run polling so that hosts reappear on KSC.

In order for hosts to reappear with an FQDN name, the KSC must know their DNS domain. This information appears on the KSC from an installed network agent or AD scan. Therefore, a network agent must be installed on these hosts or AD polling must be used.
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