How do I add an extra device to a subscription if the subscription is only fro 1 device?

[MikeRL]

I have a Kaspersky Plus subscription for one device, but I now want to add another device. How do I do that? I do understand there may be a cost involved.

[Flood and Flood's wife]

2 minutes ago, MikeRL said:

I have a Kaspersky Plus subscription for one device, but I now want to add another device.

How do I do that?

I do understand there may be a cost involved.

Hello @MikeRL, 

Welcome!

• Please read: How to upgrade or add extra devices to your subscription; IF the option is not available in (your) MyKaspersky account please read topic raised by @Mohammad-alzoubi, How to add an extra device to a Subscription -> we've sent his issue to Kaspersky experts for follow-up. 
• When Kaspersky respond we'll update (your) topic as well if necessary. 
• & yes, the cost involved is covered in the documentation. 

Thank you🙏
Flood🐳+🐋

[MikeRL]

Thank you for your response

 

[MikeRL]

The instructions for the above link ' How to upgrade or add extra devices to your subscription;', doesn't work on my side because the pay option doesn't come up, so a bit stuck.

 

 

[Flood and Flood's wife]

24 minutes ago, MikeRL said:

The instructions for the above link ' How to upgrade or add extra devices to your subscription;', doesn't work on my side because the pay option doesn't come up, so a bit stuck.

Hello @MikeRL, 

Thank you for the information. 

1. Please take *full-screen-screen-prints* showing which options are available -> starting at the *Subscription-page*; please hide any private information, for example: email address & License key / Activation code - before posting images in (your) topic. 
2. When we see what (you) can see -> IF necessary -> we'll approach the Kaspersky expert team again. 
3. Also, may we know which region (you) located in please? 

Thank you🙏
Flood🐳+🐋

Edited June 28 by Flood and Flood's wife
added 3

[Flood and Flood's wife]

On 6/29/2025 at 12:48 AM, MikeRL said:

The instructions for the above link ' How to upgrade or add extra devices to your subscription;', doesn't work on my side because the pay option doesn't come up, so a bit stuck.

Hello @MikeRL, 

IF the link on the page (you've) referred to in (your) last post is still an issue please contact Kaspersky Customer Service & please also read the update from Kaspersky experts:

1. The feature is managed by IPM (Incident Prevention and Mitigation) campaigns, and the availability of this feature depends on the region.
2. There is no global upgrade for now.
3. This feature will appear in the product and on the portal for customers due to the regional settings of IPM.
4. The feature is unavailable by default.
5. A request has been made to the relevant team responsible to change the article and provide more information for customers about how this feature works.

Thank you🙏
Flood🐳+🐋