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Getting Web Advisor message saying 5 viruses found


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Posted

Windows 10
Version Windows 21H1 (OS build 19043,1889)

Kaspersky Anti-Virus
Application version 21.3.10.391 (j) 

I'm getting Web Advisor message saying 5 viruses found - with option to remove virus or scan now. - I am concerned that this will infect my computer even more. This message repeats every few minutes.

See attached screen shot. I get a variety of different similar messages - so saying they are from Norton, some from McFee - but I don't have this software.

Kaspersky does not report any virus. But I think my computer is infected with a virus.

Can you please advise.

 

virus1.png

  • Solution
Posted

Hello @David123, Welcome.

This definitely looks like a scam. Please do not click on any of the buttons!

Unfortunately, I am not the anti-malware expert you need, but I have two ideas:

Have you cleared the browser cache?
Is there an extension in your browser that you did not install yourself?

  • Like 3
Posted

Thank you, that appears to have worked.

  • Like 1
Posted

Usually in such situations it helps clearing cache and disabling unknown browser extensions or (a more serious step) a browser reset. 

  • Like 1

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