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Posted

I was watching youtube and this pop-up happened from Kaspersky Premium.

What's it mean and what should I do about it?

I checked for updates in Kaspersky and it was up to date. Also restarted my laptop....it popups as soon as Windows restarts.

avpui_n9QRuh8UZf.png

Posted
4 часа назад, Bez сказал:

it popups as soon as Windows restarts.

Have you enabled this option? If yes, enable the second one from the list, which is set by default.

Screenshot_28.thumb.png.f45445c9e39800176a811b77a1eea23e.png

  • Like 1
Posted
11 hours ago, AlexeyK said:

Have you enabled this option? If yes, enable the second one from the list, which is set by default.

Screenshot_28.thumb.png.f45445c9e39800176a811b77a1eea23e.png

It was on the Scan upon request setting so I switched it to Always but the problem persists.

Is adding it to exclusions inadvisable?

Posted

That's exactly what I wrote about. This will happen more and more often, because the developers behind browsers are tightening up the certificate system, while antivirus devs happily inject their own certificates, as was done 10-15 years ago, instead of using the original ones, as should be today. Kaspersky has been promising a solution to this problem for a year now, called SuperMITM, and so far all we hear is "soon". It's irritating how antivirus vendors have slept through the last few years and are now waking up because they were forced to solve the problem instead of using a old, cheap workaround.

Posted
24 минуты назад, Bez сказал:

It was on the Scan upon request setting so I switched it to Always but the problem persists.

Is adding it to exclusions inadvisable?

Of course, you can add exclusion. Switch ssl setting to default (upon request). The error appears without launching any apps? What is the full version of your system?

  • Like 1
Posted
1 hour ago, AlexeyK said:

Of course, you can add exclusion. Switch ssl setting to default (upon request). The error appears without launching any apps? What is the full version of your system?

I'm on Windows 10 22H2 and Kaspersky version is Kaspersky Premium 21.22.7.466(c)

The error pops up as soon as the laptop starts...at the windows login screen itself.

If I add to exclusions it stops. If I then clear the Exclusions list, it reoccurs after a few minutes.

Is this a certificate issue? I'm thinking I'll just leave it on the exclusions for now and clear it after a few days to see if it fixes itself.

harlan4096
Posted

What DNSs have You set up in Windows?

  • Like 1
Posted
1 час назад, Bez сказал:

Windows 10 22H2

This is not the full version. I hope that the OS has been updated regularly.)

1 час назад, Bez сказал:

Is this a certificate issue?

Yes, some problem with ssl scan, details here.

1 час назад, Bez сказал:

I'm thinking I'll just leave it on the exclusions for now and clear it after a few days to see if it fixes itself.

It's a good idea, why not - the address is safe.

58 минут назад, harlan4096 сказал:

What DNSs have You set up in Windows?

It's unclear: encrypted DNS in W10? How, it's not supported...

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