Falha kpm_integration.dll - C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.19\kpm_integration.dll e C:\WINDOWS\SysWOW64\DllHost.exe

[emerson2025]

I'm having internet failures (Ethernet and Wifi), apparently with the integration of the Kaspserky DLL and Windows:

----------------------------------------------------------------
Windows 11 24H2 26100.2454

Placa Mãe: X670 AORUS ELITE AX (rev. 1.0/1.2)
BIOS:    F32d    12,33 MB    Oct 16, 2024

Kaspersky Plus: kaspersky4win202121.19.7.527pt_46480.exe
----------------------------------------------------------------
Nome do aplicativo com falha: DllHost.exe, versão: 10.0.26100.1, carimbo de data/hora: 0x807e878c
Nome do módulo com falha: kpm_integration.dll, versão: 21.19.13.549, carimbo de data/hora: 0x6737728e
Código de exceção: 0xc0000005
Deslocamento de falha: 0x00016676
ID do processo com falha: 0x5428
Hora de início do aplicativo com falha: 0x1DB46FB31679041
Caminho do aplicativo com falha: C:\WINDOWS\SysWOW64\DllHost.exe
Caminho do módulo com falha: 
ID do relatório: 3eaa80df-84dc-41e6-bda1-6deda8698a8b
Nome completo do pacote com falha: 
ID do aplicativo relativo ao pacote com falha: 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> 
  <EventID>1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2024-12-05T09:51:34.1943531Z" /> 
  <EventRecordID>3916</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="23292" ThreadID="23296" /> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-5O0SQGC</Computer> 
  <Security UserID="S-1-5-21-2675060994-2334295476-2516587185-1001" /> 
  </System>
- <EventData>
  <Data Name="AppName">DllHost.exe</Data> 
  <Data Name="AppVersion">10.0.26100.1</Data> 
  <Data Name="AppTimeStamp">807e878c</Data> 
  <Data Name="ModuleName">kpm_integration.dll</Data> 
  <Data Name="ModuleVersion">21.19.13.549</Data> 
  <Data Name="ModuleTimeStamp">6737728e</Data> 
  <Data Name="ExceptionCode">c0000005</Data> 
  <Data Name="FaultingOffset">00016676</Data> 
  <Data Name="ProcessId">0x5ab8</Data> 
  <Data Name="ProcessCreationTime">0x1db46fb44b16a77</Data> 
  <Data Name="AppPath">C:\WINDOWS\SysWOW64\DllHost.exe</Data> 
  <Data Name="ModulePath">C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.19\kpm_integration.dll</Data> 
  <Data Name="IntegratorReportId">db29f026-7c9c-41d3-b210-938dcad5162a</Data> 
  <Data Name="PackageFullName" /> 
  <Data Name="PackageRelativeAppId" /> 
  </EventData>
  </Event>
----------------------------------------------------------------
Realtek Gaming 2.5GbE Family Controller is reset by tx hang.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="rt25cx21" /> 
  <EventID Qualifiers="49156">9</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2024-12-05T10:19:18.2112820Z" /> 
  <EventRecordID>3699</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="636" /> 
  <Channel>System</Channel> 
  <Computer>DESKTOP-5O0SQGC</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data /> 
  <Data>Realtek Gaming 2.5GbE Family Controller</Data> 
  <Binary>000008000200380000000000090004C0000000000000000000000000000000000000000000000000000000000C000000</Binary> 
  </EventData>
  </Event>
----------------------------------------------------------------

Incident Number: INC000017089634

[emerson2025]

2 horas atrás, emerson2025 disse:

I'm having internet failures (Ethernet and Wifi), apparently with the integration of the Kaspserky DLL and Windows:

----------------------------------------------------------------
Windows 11 24H2 26100.2454

Placa Mãe: X670 AORUS ELITE AX (rev. 1.0/1.2)
BIOS:    F32d    12,33 MB    Oct 16, 2024

Kaspersky Plus: kaspersky4win202121.19.7.527pt_46480.exe
----------------------------------------------------------------
Nome do aplicativo com falha: DllHost.exe, versão: 10.0.26100.1, carimbo de data/hora: 0x807e878c
Nome do módulo com falha: kpm_integration.dll, versão: 21.19.13.549, carimbo de data/hora: 0x6737728e
Código de exceção: 0xc0000005
Deslocamento de falha: 0x00016676
ID do processo com falha: 0x5428
Hora de início do aplicativo com falha: 0x1DB46FB31679041
Caminho do aplicativo com falha: C:\WINDOWS\SysWOW64\DllHost.exe
Caminho do módulo com falha: 
ID do relatório: 3eaa80df-84dc-41e6-bda1-6deda8698a8b
Nome completo do pacote com falha: 
ID do aplicativo relativo ao pacote com falha: 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> 
  <EventID>1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2024-12-05T09:51:34.1943531Z" /> 
  <EventRecordID>3916</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="23292" ThreadID="23296" /> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-5O0SQGC</Computer> 
  <Security UserID="S-1-5-21-2675060994-2334295476-2516587185-1001" /> 
  </System>
- <EventData>
  <Data Name="AppName">DllHost.exe</Data> 
  <Data Name="AppVersion">10.0.26100.1</Data> 
  <Data Name="AppTimeStamp">807e878c</Data> 
  <Data Name="ModuleName">kpm_integration.dll</Data> 
  <Data Name="ModuleVersion">21.19.13.549</Data> 
  <Data Name="ModuleTimeStamp">6737728e</Data> 
  <Data Name="ExceptionCode">c0000005</Data> 
  <Data Name="FaultingOffset">00016676</Data> 
  <Data Name="ProcessId">0x5ab8</Data> 
  <Data Name="ProcessCreationTime">0x1db46fb44b16a77</Data> 
  <Data Name="AppPath">C:\WINDOWS\SysWOW64\DllHost.exe</Data> 
  <Data Name="ModulePath">C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.19\kpm_integration.dll</Data> 
  <Data Name="IntegratorReportId">db29f026-7c9c-41d3-b210-938dcad5162a</Data> 
  <Data Name="PackageFullName" /> 
  <Data Name="PackageRelativeAppId" /> 
  </EventData>
  </Event>
----------------------------------------------------------------
Realtek Gaming 2.5GbE Family Controller is reset by tx hang.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="rt25cx21" /> 
  <EventID Qualifiers="49156">9</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2024-12-05T10:19:18.2112820Z" /> 
  <EventRecordID>3699</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="636" /> 
  <Channel>System</Channel> 
  <Computer>DESKTOP-5O0SQGC</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data /> 
  <Data>Realtek Gaming 2.5GbE Family Controller</Data> 
  <Binary>000008000200380000000000090004C0000000000000000000000000000000000000000000000000000000000C000000</Binary> 
  </EventData>
  </Event>
----------------------------------------------------------------

Incident Number: INC000017089634

Update: apparently this happens when I enable kaspersky password manager

[emerson2025]

Yes, it's related to kaspersky password manager :(🥲

Something that seems to have helped was rolling back the "Realtek Gaming 2.5GbE Family Controller" driver

However, as in the images, there are still several error events in the Windows Event Viewer

🤔🫥😫