Error verifying application databases and modules update files are corrupted.

[umar23]

Hi we recently migrated to Kaspersky Security Centre 12 as we were working with MacAfee before this. We removed all the MacAfee applications from our system. We are having more than 1000+ workstations. For their security we created a setup of Kaspersky 12 Security Centre. Currently we are running Kaspersky endpoint Security 11.1.0.15919. 

I download updates from KUU. For the first three months it was ok i download updates and deploy them to workstations as it was defined by the operators, but its been almost now three months that i am unable to update my workstations which seems to be alarming scenario as far me. I downloaded updates again and again but in a result it showed me

Quote

"Kaspersky error verifying application databases and modules update files are corrupted"

if i count it would be five to six time that still I'm unable to update Kaspersky Workstations. I tried multiple things as  i cleared repository but the error remained the same. I also tried to restore the previous backup but error remained the same. I restarted all the Kaspersky Services but error remained the same. Moreover i check all the ports required for deployment of Kaspersky applications or updates but error remained the same. Last thing i want to mention here is My Network agent is working well My KES policies are working well everything is working except these updates.

I want a solid solution which will kill my all problems regarding this issues. Looking Forward

Edited March 14, 2023 by umar23
some changes

[ElvinE5]

Good day

 

21 час назад, umar23 сказал:

Kaspersky endpoint Security 11.1.0.15919. 

no longer supported at all...

https://support.kaspersky.com/corporate/lifecycle#b2b.block0.kes11

 

you need to upgrade your products... I would recommend updating Kaspersky Security Center to the latest version 14.2 and your KES clients up to 12.0

 

Спойлер

https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint?icid=ru_sup-site_trd_ona_oth__onl_b2b_klsupport_tri-dl____ksc___

 

[muhammad.moin]

Hello @ElvinE5

I am using KES Windows 12.3 and am facing some errors with the update tasks. The error is "an error verifying application databases and module update files are corrupted." I get this error on both tasks in KSC, either using the update task for KESW or using the Download Updates to Admin Server Repositries. The task comes with an error Updates file are corrupted and when I investigate the events in on devices, it gives the following error as mentuoned above:
error verifying application databases and modules.

Fixes i tried already:

1. Recreated both the tasks and changed the sources of updates several time.
2. Cleared the administrative server repostories.
3. Recopy the Updates to give it a fresh change the permission of folder to everyone and other local admin
4. Redownaloed the updates but stil no luck.

NOTE: I am using ari gapped enviornment where we downaload update on internet PC and copy updates from the KLShare folder.