Devices Automatically moving from Different groups to Managed Groups

[Tahmeed702]

I am facing a issue in my KSC , I have 8 groups under Managed Device section, there are many devices in these 8 groups , but these devices are coming to Managed Device Group without any reason , I kept sending back to their specific groups , then again they come backs to Managed device section,. what should i do.

[Demiad]

@Tahmeed702 hello.
Please check section with moving rules: https://support.kaspersky.com/ksc/15.1/5072

[Tahmeed702]

Yeah , I know the rules to direct assignment of devices from Unassigned section to Managed devices , I am facing issue like " There are multiple groups in my KSC ,there are many devices in these groups which are assigned manually by drag and drop, but suddenly they are going back to Managed device section coming out of their specific groups.

[Demiad]

@Tahmeed702, 

1. Are these devices part of a Windows Server cluster?

2. If the agent installation date is new on the devices, it is possible that the move occurs when the agent is installed by stand-alone installation package with option "Move unassigned devices to this group": https://support.kaspersky.com/ksc/15.1/182663