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Can't Login


Go to solution Solved by Poonce,

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Posted

Hi again, i cant seem to login. its keep looping me to input email > password > please wait > and backto email > password > please wait > .. even i try to make new one the verification code dosent work. i try typing password 1by1, relaunch, run admin, restart pc, reinstall but its keep looping me to login

Screenshot_51.jpg

Posted

@Poonce

Are you talking about à KPM issue ?

Posted
  On 8/27/2022 at 7:55 AM, Berny said:

@Poonce

Are you talking about à KPM issue ?

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No, its Kaspersky Security Cloud 

  • Like 1
Posted
  On 8/27/2022 at 7:38 AM, Poonce said:

i cant seem to login.

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Where do you try to login ?

Posted
  On 8/27/2022 at 9:42 AM, Berny said:

Where do you try to login ?

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at the beginning after installation complate and he ask for login "connect to my kaspersky to active protection..."

there is no other option rip ?

  • Solution
Posted
  On 8/27/2022 at 9:59 AM, Berny said:

@Poonce

Did you try here :

https://my.kaspersky.com/#/auth/layout/main

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hmm i just found out, the problem is kaspersky is not support in my country indonesia (maybe) then i was directed to the malaysia server. i figure it out from this link https://my.kaspersky.com/?action=recover&locale=en-MY

i try to use kaspersky vpn > login again, banggg it work. when it ask region or language or something (i forget) yes my country does not support, that i can see is only malaysia, so i choose usa ? 

  • Like 1
  • 5 weeks later...
Posted

i was going to tell you try kaspersky vpn .. and boom you made it

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