Cannot Uninstall Kaspersky Antivirus too

[ledid]

Hello

I'm having problems uninstalling kaspersky

I use kavremvr without success, I get no error message and kaspersky is still there.
thank you for your help

 

[harlan4096]

Welcome to Kapersky Community.

 

What is the exact version of KES installed?

 

Did You try to use the KES standard uninstaller from Windows Control Panel -> Program and Features?

[ledid]

I have nothing in Control Panel, no kaspersky

I only have a kaspersky folder and kaspersky services are disabled

 

 

 

KES   is installed on a windows 10, with kavremvr I've tried all the KES versions without success 

[harlan4096]

Can You go to this folder: C:\Program Files (x86)\Kaspersky Lab ?

 

And check what KES folder there?

[ledid]

I have nothing in Control Panel, no kaspersky

I only have a kaspersky folder and kaspersky services are disabled

 

 

 

KES   is installed on a windows 10, with kavremvr I've tried all the KES versions without success 

 

 

 

 

[harlan4096]

For the creating date of the files and folders in Your captures (2021), You probably have an old KES version.

 

Please download the last version of KAVRemover from here:

 

https://support.kaspersky.com/common/uninstall/1464#block4

 

Your KAVRemover version also looks old: 1.0.1318, current: 1.0.5497.

 

[JL - KL DACH]

Hello,

please boot the device in safe mode and use the new kavremover from link above with the following parameter:

kavremover.exe -nodetect

In safe mode no driver and service is loaded so kavremover should have access to the files and folders and registry keys to remove the software completely

Best Regards

[ledid]

good morning,
I downloaded the latest version and then ran the command kavremover.exe -nodetect

it didn't change anything, it didn't find my kaspersky version and the kaspersky folder is still there

[JL - KL DACH]

Hello,

so can you tell us is this KES Version which is still installed death or is it still running and working.

Thank you in advance

Best Regards

 

 

[Renan Corassa]

We recommend that you try installing the version that was installed and then uninstalling it.

[ledid]

this version is dead and no longer in use

@Renan CorassaI'll follow your advice