browser extension problem

[Jacob]

today ( 13/5/2024) my kaspersky plus automatically updated to the latest version (21.17.7.539) , after this update my surfshark (premium vpn) extension on chrome stopped working and it doesnt connect anymore, by pausing the kaspersky protection the extension will resume working again

i have tested windscribe extension as well. it gets very slow when protection is running and  websites would be opened after several refreshes

thank you for your help

[kmscom]

There is a bug in build 17 when working through a VPN connection. as a temporary solution, when using a VPN, disable scanning of secure connections https://support.kaspersky.ru/help/Kaspersky/Win21.17/en-US/157530.htm

[harlan4096]

 

Current 21.18 beta is also affected...

[Jacob]

thank you guys for your help , i used this thread by @harlan4096 

https://malwaretips.com/threads/kaspersky-vpn-ksos-21-17-kes-12-5-betas.128775/page-2#post-1084140

i hope developers fix the problem soon

[Nvd1987]

I don't use Kaspersky VPN, but using Kaspersky Premium... broke Nord VPN browser extension from this morning. Found this thread and disabled "Scanning of Secure Connections" from Settings. Seems to be working for now...

[MrChristian]

Yep... broke WindScribe browser plugin... DISABLING "Scanning of Secure Connections" here too! 😒

Edited May 23 by MrChristian

[MEDINEM]

yes i have the same problem for Windscribe Browser Plugin after recent Update, it shown that i connected to windscribe server but it is not!

[Jojo Mojo]

😒

On 5/13/2024 at 8:29 PM, kmscom said:

There is a bug in build 17 when working through a VPN connection. as a temporary solution, when using a VPN, disable scanning of secure connections https://support.kaspersky.ru/help/Kaspersky/Win21.17/en-US/157530.htm

Worked beautifully. The internet just became so much faster! 😭 Oh why didn't I do this before?

[Flood and Flood's wife]

@Jacob, @Nvd1987, @MrChristian, @MEDINEM, @Jojo Mojo

Please read update from Danila T. in topic: Kaspersky 21.17 and edge VPN extension, by tistou77

Posted 29th May, 2024 13:34

We will be releasing a patch with a fix shortly. It will be installed automatically together with the update of bases.

--

Thank you🙏
Flood🐳+🐋

[BlackHawk]

Has this bug been fixed? If it hasn't, any idea when it will be fixed? I ask because I now have a 3rd party VPN I want to install. Thanks!

[harlan4096]

You can use VPN via a desktop app, the issues are with VPN add-ons in browsers...

 

The patch A for 21.17 that fixes the issues has not been released yet, still in beta testing stage.

[Friend]

Hello, @BlackHawk,
Yes. More information in this post: