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Posted

I had to reinstall Kaspersky and now App Lock only has a 4 digit PIN.  I haven't found how to get it back to a longer one.  4 digits is almost useless.

I've seen this with some other apps, is this a trend?  Can apps no longer handle numbers bigger than 9999?  Are we regressing to a 1 digit PIN?

Flood and Flood's wife
Posted (edited)
3 hours ago, jdurand said:
  1. I had to reinstall Kaspersky and now App Lock only has a 4 digit PIN. 
  2. I haven't found how to get it back to a longer one.  4 digits is almost useless.

I've seen this with some other apps, is this a trend?  Can apps no longer handle numbers bigger than 9999?  Are we regressing to a 1 digit PIN?

Hello @jdurand

Welcome!

  1. Which version is installed? 
  2. Has the Forgot your secret code - process been done? 

Screenshot_20240226-183551_Kaspersky.thumb.jpg.f060f7b2c860cf43f155b694d07cd66c.jpg

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
added resources
  • Like 1
  • 2 weeks later...
jdurand
Posted

11.110.4.11307

no

as it's already configured, the link is of no help.

is there a link on how to reconfigure it?

Flood and Flood's wife
Posted
1 hour ago, jdurand said:

is there a link on how to reconfigure it?

Contact Kaspersky Customer Service - https://support.kaspersky.com/b2c#contacts - 

kc-android-app-lock-issues.thumb.png.bff95d67e5c384998d36c295ca6529de.png

Thank you🙏
Flood🐳+🐋

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