Activation conflict when cloning windows

[mahmoudkeshta]

Hi,
I use AOEMI Backupper tool to clone windows with programs to another computers. I have a problem on activating Kaspersky Premium , It always identify  source and target Computers as one PC. I tried to uninstall Kaspersky completely (using normal way , kaspersky removal tool , third party uninstaller tool ) and reinstall it again but the problem still here. Each time I run one of them, It tells me that the license is not valid and I should activate it again. Any Idea of how to solve this and identify the cloned Computers separately ?

[Berny]

@mahmoudkeshta Welcome.

Did you try to download / install Kaspersky Premium via My Kaspersky > Licences ? 
 

Also , how many devices are showing up in your My Kaspersky portal ?

[mahmoudkeshta]

I download it via Devices > Add Device , Then I select Kaspersky Premium and press download and run the downloaded file. Now I have 2 computers of 5 on Portal. I try to run it on cloned PC but It always show as source PC name although I renamed the target PC and the hardware is different. It seems that it takes the same windows installation ID and see them as one PC. I've faced the same problem on "AnyDesk" software but It has been solved by removing the config file. After that it took a new AnyDesk ID.

[Berny]

@mahmoudkeshta

Please contact Kaspersky Technical Support
https://support.kaspersky.com/b2c/#contacts 
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

[Berny]

@mahmoudkeshta

For cloning I use ' AOMEI Partition Manager ' I only restore a clone on the same device , source- and target SSD have the same volume size.  I never restore a clone from one device to another device but only on the same device  (same motherboard - same hardware - same drivers - same licenses … ). Recently installed a new W11 device from scratch  clone.  AOMEI Partition Manager has no restore option , i unmount the SSD source clone from the PC and replace it with the Target SSD. Also , all my data are on external SSD's (online and offline), my system C drive contains only the Opertating System.

[mahmoudkeshta]

@Berny
I use "AOEMI Backupper" for creating system image with all installed programs then restore it on other computers using "Universal restore" feature inside "AOEMI Backupper"  to avoid drivers conflicts. It works fine for most of programs but it cause conflict with Kaspersky license. It always see the both computers as one on portal and when I run one of them I must activate the license again.

[AlexeyK]

14 часов назад, mahmoudkeshta сказал:

It always see the both computers as one on portal and when I run one of them I must activate the license again.

The product apparently sees them as one device. In the EULA, a term computer means, among other things, an OS. Maybe support service will help.

Цитата

1.3. Computer — the operating system, virtual machine or hardware, including the workstation, mobile device or server for which the Software is intended and/or on which the Software is to be installed and/or used.