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a malware is handling my keyboard but KS didn't identify it

  • Author
A malware causing my external keyboard malfunctioning. When I connect the external keyboard, after a while it automatically locks my system. some times it makes to malfunction my PC using keyboard shortcuts.

Featured Replies

Does it relate to antivirus? Remove Kaspersky Anti-Virus temporarily and check the problem playback.
  • Author
Malware exists before the Kaspersky antivirus installation. I installed the Kaspersky antivirus to remove this malware. unfortunately failed to do so.
What are the symptoms that you determined the presence of malware?
  • Author
When I press a key it types twice often. new windows are getting opened often with my intervention. when malfunctioning is at peaks some urls are getting pasted in browser's new tab.
Hello Vas, Additional to any information/discussion from/with kmscom.
  1. (I'm assuming Windows), can you start in SafeMode and check the issue?
  2. Can you make a video of the issue and post for us please?
Thank you.
  • 8 months later...

Hello,

Was your problem solved? Please let us know the result. Thank U.

Regards.

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