21.2.16.590 (b) [always in “initiating” mode]

[JIM]

Hi,

Total Security is not working since I rebooted after installing 21.2.16.590 (b). It never finishes loading (always in “initiating” mode). Desktop icon turned grey (also the Internet extension in all navigators). 

Thanks for your help,

[richbuff]

Welcome. If the issue is not resolved after rebooting, diagnostic logs will need to be reviewed by Tech Support. Please contact Tech Support, link is located at upper left of this web page.

[JIM]

Thanks. I finally uninstalled it with kavremvr, and then succesfully reinstalled it.

It works swell now.