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软件在后台正常使用时概率暴毙

如题image.png.85280e34fc9bcffc7f5714520949c5c5.png

Featured Replies

Hello，

你使用的卡巴斯基版本以及操作系统的版本是什么？要详细的版本，比方说 21.19 ，windows 11 24h2 等。

  • Author
4 hours ago, Wesly.Zhang said:

Hello，

你使用的卡巴斯基版本以及操作系统的版本是什么？要详细的版本，比方说 21.19 ，windows 11 24h2 等。

21.3 24h2

Hello，

请使用 21.19 版本。

  • Author

尝试了重新安装，更换21.19版本，重装系统 故障依旧

  • Author

今晚还莫名出现了数据库暴毙，检测数据库更新后软件随之暴毙，重启电脑恢复

你是使用原版系统安装镜像来安装的吗？有没有使用第三方工具呢

Hello，

如果出现 .net 类别错误。建议使用微软工具验证修复此问题。

  • Author

是微软官网的镜像，数据库暴毙指的是卡巴斯基的，软件激活一瞬间掉了，提示我检测数据库更新来修复，修复过程中卡巴斯基再次报错

  • Author

没有其他安全软件，已尝试过两次重装系统均无效

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