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Здравствуйте, Vjlody881 , Все здесь: https://www.kaspersky.ru/partners/technology/solutions

Hi David, Total Security brings its own vpn client. Please uninstall 'Kaspersky Secure Connection' first. This does not affect the protection provided by KTS. Can the connection now be established?

Hi I've just downloaded Internet security as a trial to my two netwoked PCs, I use Input Director to control both with one single keyboard and mouse. However although it works well I cannot access any of the Kaspersky settings as the mouse and keyboard are disabled around the borders of Karspersky interface. Read a post where the only solution offered was to disable Self Defense which indeed solves the issues but can cause security issues makes using the software pointless. I am thinking of purchasing license for 3 devices but unless there is a genuine solution without jeopardising security then I'm afraid I won't do so. Surprised this an issue when all previous other vendors packages never has a problem. Look forward to a possible resolution. regards //Mod Note: moved to proper section.

I'm running windows 7 and have removed all traces of my last antivirus, and checked for other virus's with the kaspersky virus removal tool. The system is completely up to date and has enough free space. Really frustrating as have installed it before on the same OS, is there a problem with the server today or something?

Welcome. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI

I have kaspersky internet total protection i am requesting to please check and update me it looks that my computer is not protecting i will be thankfull that if you please check when i checked in netstat it is showing so many connections connected to my device thanks

Hola, Prueba a instalarla en modo silencioso: https://support.kaspersky.com/sp/14117#block2 Saludos

Hola buenos días. Resulta que tengo que actualizar kaspersky small office 5 a la versión 6 en un servidor y no me deja. Cuando ejecuto el .exe me aparece la primera ventana con el botón continuar para iniciar la instalación y no hace nada, no avanza. He probado de todo y no hay manera. Hay alguna solución?

hi and welcome to the community! To go to a page with a self-signed certificate (you can read more about the nature of certificate warnings here: https://support.kaspersky.com/12489#block3) you need to add the page URL to exclusions via Settings -> Additional -> Network -> Manage Exclusions -> Add. If you need to exclude from encrypted connections scan an IP address: go to Settings -> Application Control -> Manage applications -> search for Chrome (or other browser used) -> in the search results below double click on Chrome (or other browser) -> in the opened window go to tab Exclusions -> click "Do not scan all traffic" and select the option "Do not scan encrypted traffic" -> check the option "Only for specified IP addresses" -> enter the IP address x.x.x.x -> Save.

have a look at https://support.kaspersky.com/14856

Hi, Please review (old forum): https://forum.kaspersky.com/index.php?/topic/406326-i-have-promo-code-i-buy-from-lulu-store-how-i-can-register-and-how-to-get-activation-code/ Regards

I have kaspersky promo-code from lulu I need activation code Promo-code -

I checked the licence certificate... and found the activation codes, so I was able to create the Kaspersky Company Account. I know will make all the screenshots you asked for an open the ticket. One last question: Why isn´t it possible to change the names of the clients ??? It´s just an easy thing and there´s only the computer-name shown in the devices-tab.

Hi, The ID license you gave me is actually the ID of your Cloud portal. The key number that appears in the Endpoint that is already linked to your Cloud is made up of 3 groups of 4-6-8 characters, through that key Kaspersky can find your code. Regards

Hello Bomsi, I've replicated the issue, and KLAB have also replicated the issue. Nothing about the procedures you've used is incorrect, nor is it due to any network slowness, nothing on your part.... " C:\WINDOWS\system32>C:\Users\KSK\Desktop\KPM\kpasswordmanager9.0.1.447da_de_en_es_es_fi_fr_it_ko_nb_nl_pl_pt_pt_ru_sv_tr_zh-Hans_zh-Hant_15336.exe " Run in a Win10 Admin account & run from Administrator cmd prompt, without switches, activates IMMEDIATELY. However: " C:\WINDOWS\system32>C:\Users\KSK\Desktop\KPM\kpasswordmanager9.0.1.447da_de_en_es_es_fi_fr_it_ko_nb_nl_pl_pt_pt_ru_sv_tr_zh-Hans_zh-Hant_15336.exe /s " & or C:\WINDOWS\system32>C:\Users\KSK\Desktop\KPM\kpasswordmanager9.0.1.447da_de_en_es_es_fi_fr_it_ko_nb_nl_pl_pt_pt_ru_sv_tr_zh-Hans_zh-Hant_15336.exe /s /pAGREETOEULA=1 & or " C:\WINDOWS\system32>C:\Users\KSK\Desktop\KPM\kpasswordmanager9.0.1.447da_de_en_es_es_fi_fr_it_ko_nb_nl_pl_pt_pt_ru_sv_tr_zh-Hans_zh-Hant_15336.exe /s /pAGREETOEULA=1 /?AGREETOPRIVACYPOLICY=1 " Run in a Win10 Admin account & run from Administrator cmd prompt, with switches, never activates, never creates processes of any kind... Even if kpasswordmanager9.0.1.447da_de_en_es_es_fi_fr_it_ko_nb_nl_pl_pt_pt_ru_sv_tr_zh-Hans_zh-Hant_15336.exe is named kpm_local.exe (as per the doco: https://help.kaspersky.com/KPM/Win9.2/en-US/63595.htm ) KPM does not run, activate.... For now, please wait until KLAB experts answer the "why" question. Thanks!

Hello! Please check this article https://help.kaspersky.com/KSC/11/en-US/89272.htm. Thank you

For anyone interested the answer, Kaspersky support via our Company account resolved this issue for us re: Access Denied when browsing websites. As per screenshot below we unchecked "Scan encrypted connections" for our Endpoint Client for Windows 11.1 policy.

My Kaspersky Internet Security v 19.0.0.1008(e) is NOT updating! I've reinstalled and I just performed the proxy change listed above. "Settings > Additional > Network > Proxy server settings > Do not use proxy server > Save." I've attached the export file when it says "failed'. If I restart it is successful but upon updating after it's running it fails. 08.05.2019 19.10.43 Update of databases and application modules Not all components were updated. Average download speed:: 182.13 KB/s Status:: Not all components were updated. Downloaded and updated:: 179.61 KB Total duration: 46 seconds Time: 5/8/2019 7:10 PM 08.05.2019 18.58.29 Update of databases and application modules Not all components were updated. Average download speed:: 83.43 KB/s Status:: Not all components were updated. Downloaded and updated:: 201.01 KB Total duration: 3 minutes 3 seconds Time: 5/8/2019 6:58 PM 08.05.2019 18.47.09 Update of databases and application modules Not all components were updated. Average download speed:: 157.99 KB/s Status:: Not all components were updated. Downloaded and updated:: 121.65 KB Total duration: 1 minute 15 seconds Time: 5/8/2019 6:47 PM 08.05.2019 18.06.37 Update of databases and application modules Not all components were updated. Average download speed:: 241.49 KB/s Status:: Not all components were updated. Downloaded and updated:: 358.60 KB Total duration: 58 seconds Time: 5/8/2019 6:06 PM 08.05.2019 16.36.16 Update of databases and application modules No available update packages. Average download speed:: 11.34 KB/s Status:: No available update packages. Downloaded and updated:: 3.65 KB Total duration: 2 minutes 35 seconds Time: 5/8/2019 4:36 PM 08.05.2019 16.25.24 Update of databases and application modules Completed. Average download speed:: 86.28 KB/s Status:: Completed. Downloaded and updated:: 112.11 KB Total duration: 57 seconds Time: 5/8/2019 4:25 PM 08.05.2019 16.21.19 Update of databases and application modules Not all components were updated. Average download speed:: 169.32 KB/s Status:: Not all components were updated. Downloaded and updated:: 171.43 KB Total duration: 58 seconds Time: 5/8/2019 4:21 PM 08.05.2019 14.28.15 Update of databases and application modules Not all components were updated. Average download speed:: 73.53 KB/s Status:: Not all components were updated. Downloaded and updated:: 461.23 KB Total duration: 5 minutes 17 seconds Time: 5/8/2019 2:28 PM 08.05.2019 12.22.16 Update of databases and application modules Not all components were updated. Average download speed:: 35.68 KB/s Status:: Not all components were updated. Downloaded and updated:: 122.57 KB Total duration: 5 minutes 16 seconds Time: 5/8/2019 12:22 PM 08.05.2019 10.16.02 Update of databases and application modules Not all components were updated. Average download speed:: 73.96 KB/s Status:: Not all components were updated. Downloaded and updated:: 276.40 KB Total duration: 4 minutes Time: 5/8/2019 10:16 AM 08.05.2019 08.11.31 Update of databases and application modules Completed. Average download speed:: 21.21 KB/s Status:: Completed. Downloaded and updated:: 139.98 KB Total duration: 5 minutes 33 seconds Time: 5/8/2019 8:11 AM 08.05.2019 06.05.48 Update of databases and application modules Completed. Average download speed:: 344.77 KB/s Status:: Completed. Downloaded and updated:: 632.73 KB Total duration: 50 seconds Time: 5/8/2019 6:05 AM 07.05.2019 22.34.49 Update of databases and application modules Completed. Average download speed:: 411.55 KB/s Status:: Completed. Downloaded and updated:: 4.13 MB Total duration: 4 minutes 54 seconds Time: 5/7/2019 10:34 PM

We are running KES 10 on Win server 2012. I tried running kaspersky backup with and without cmd and with the -log parameter in cmd. After being stuck at opening scm for 5-7min , i get this message "Error 1197/ 0x0 .operation failed because of time out period expired' of access to service 'klnagent'.. I checked my services and the network security agent is set to automatic start i stopped it and started it agian but same error. I'm trying to save the backup to C:

Hello again! Thank you very much all for your proposals, but unfortunately things got ...a bit worse since last time. After a bunch of shutdowns (with or w/o Shift key) and restarts, now the main program rendered useless to update and displays constantly "Last update: Failed", even after I click "Run update" and fetch the list of files to download from server-side :dizzy_face: But, on the other side, there are 2 puzzling issues: On my ProgramData folder, I have at AVP19.0.0/.../19.0.0.1088_kis_e --> that indicates patch(e) currently installed - despite indicating patch(d) on balloon! When I hover the mouse pointer over the Kaspersky product icon in system tray the balloon notification displays "Databases release date: 9/5/2019 - 18:49"! Moments ago, to my ...surprise, KAV displayed "Databases are corrupted" and "Not all components were updated" errors :sneezing_face: Really, I still do not know how I managed to wreck havoc one of the best (or THE BEST) anti-virus I've ever had!! :clown: So, I would like to ask you, is there any way to push / force a manual update for databases and application modules and of course flushing / removing of *.removeOnNextReboot" redundant files? I hope there is such kind of solution, because exporting settings & then uninstalling / reinstalling the AV, would be really a pain! :thermometer_face: Thank you, very much

I received a popup to install kaspersky (from windows 10) for administrative rights, i selected yes, and it's been over 20 min and it still hasn't installed. I know it's not my speed or anything because the installation always takes less than 5 min.

Dear Sir/Madam, I am trying to activate my Kaspersky internet security anti virus but it showing me the following error how to resolve the issues please help me to get the ride of this problem and get the solution looking forward to get the solution.

Just an update, i fully removed both KES11 and the network agent from a machine and then reinstalled it and it is now working fine. Will try to do a task for all of the other machines to remove Kaspersky and then do a reinstall of it.

Hi Intrusus, did you already got an answer from Kaspersky?

Hello Richtea, Welcome! Could you please let us know the Kaspersky software & version # please? Thanks.