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vara
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File Threat Protection - Processing error [MOVED]
vara
replied to
vara
's topic in
Kaspersky Endpoint Security for Business
Hi Nikolay, We tried to update 2 clients to version 11.1.1.319, but the problem is not solved. is there a matrix that can show me the compatibility between KES versions and security center? Thank you!
April 21, 2020
3 replies
File Threat Protection - Processing error [MOVED]
vara
replied to
vara
's topic in
Kaspersky Endpoint Security for Business
Hello, I’m receving a lot of warnings from our Kaspersky Endpoint Security clients (version 11.1.1.126): Application\Process ID: 6496 User: XXXX\XXXX (Initiator) Component: File Threat Protection Result\Description: Processing error Object: C:\Users\XXXX\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db Object\Type: File Object\Path: C:\Users\XXXX\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db Object\Name: thumbcache_idx.db ************************************** Event type: Processing error Application\Name: Windows Problem Reporting Application\Path: C:\Windows\System32\ Application\Process ID: 5352 User: XXXX\XXXX (Active user) Component: File Threat Protection Result\Description: Processing error Object: C:\ProgramData\Microsoft\Windows\WER\Temp\WERF869.tmp.xml Object\Type: File Object\Path: C:\ProgramData\Microsoft\Windows\WER\Temp\WERF869.tmp.xml Object\Name: WERF869.tmp.xml ************************************** Event type: Processing error Application\Name: Windows Problem Reporting Application\Path: C:\Windows\System32\ Application\Process ID: 5352 User: XXXX\XXXX (Initiator) Component: File Threat Protection Result\Description: Processing error Object: C:\ProgramData\Microsoft\Windows\WER\Temp\WERF829.tmp.WERInternalMetadata.xml Object\Type: File Object\Path: C:\ProgramData\Microsoft\Windows\WER\Temp\WERF829.tmp.WERInternalMetadata.xml Object\Name: WERF829.tmp.WERInternalMetadata.xml Does anybody can help me? I’m currently not having access to the admin console.
April 20, 2020
3 replies
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