V2028

Hi! Thank you for trying to help! Unfortunately nothing helped... I did EVERYTHING the Kaspersky support team asked me to, even changing the device. After many many many lost hours I will change the app. And I did not receive any a "sorry" from them... Best regards!

Hi, yes they are very frustrating. It is like they are trying to prove something instead of helping me... Meanwhile I am paying and the app is not working... I will send them the video, hoping now they try a little bit harder... 1. Yes. 2. Correction, the device is a Vivo. 3. I dont know 4. I dint know, I follwed the instructions... 5. No. 6. No. 7. No.

Hi, yes they are very frustrating. It is like they are trying to prove something instead of helping me... Meanwhile I am paying and the app is not working... I will send them the video, hoping now they try a little bit harder... 1. Yes. 2. Correction, the device is a Vivo. 3. I dont know 4. I dint know, I follwed the instructions... 5. No. 6. No. 7. No.

Hi! 1. Yes 2. It a new device, the past one (a ZTE) did not work with KSK. And I did not do that. 3. No 4. Yes, many times, they are asking me to perform several procedures, wich I did, but now they are asking me to send them videos of the problem, it is RIDICULOUS! Best regards to everyone!

Hi! 1. Yes 2. It a new device, the past one (a ZTE) did not work with KSK. And I did not do that. 3. No 4. Yes, many times, they are asking me to perform several procedures, wich I did, but now they are asking me to send them videos of the problem, it is RIDICULOUS! Best regards to everyone!

Any suggestion to solve it please? Otherwise whats the point of having the app...

Exactly the same problem here. Any suggestion to solve it please?