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Tomas Marny

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  1. PS. "Zkratka" means button (=accessibility button) in Czech. May I ask the moderators here to file official bug with KSK product for us so that the bug will be solved for future? I filed a ticked with Kaspersky support (id is INC000014748352) for this problem but I am not sure I will have time to follow it since they wanted some more info.
  2. I do confirm that turning off the accessibility button does remove the icon. This button can either be turned off globally or per app. However the KSK accessibility setting seems to only contain the button and not general accessibility switch, which other apps (Microsoft Family Safety) still do have so I think KSK fretures that use accessibility may be broken now. Screenshots attached (Czech language) - white are Poco M5s, black are Realme 8i.
  3. Hi, I did not read the previous replies yet but I got the problem on one more device - a brand new Poco M5s. Unboxed device, Android 12 + Miui 13.0.1.0 was there. Installed KSK (restored apps from old mobile via Google cloud account backup - not physically copying from old device - KSK automatically installed by Google, but I doubt any app settings was transferred). No overlay icon yet. Updated device to Miui 13.0.3.0 (2x security patch) and after device restart (and without starting KSK manually), the troubling KSK icon appeared!!! KSK has still no account configured, still clean install!
  4. Hi, this is on Realme 8i, running latest OS for that device - Android 12.0 with RealmeUI 3.0. If i tap and hold the icon I can move the icon around the screen but when I release it, it will again stick to the nearest screen edge. There is no icon management menu opening after any action as this does not seem to be ordinary launcher app icon but rather some feature of KSK much like the Facebook Messenger discussion icons that one can use (these are permanent overlay too).
  5. After last Android app update (i guess to 1.86.0.6) on kid's device a pop-up showed asking whether I want to activate some new setting/feature. First option was to activate it, second to keep current behavior (something with 2-finger swipe gesture???). I chose the first option. Since that time an icon in the edge of the screen is overlaid on the device screen (showing always, overlaying everything, all apps). The icon is shown in screenshot attached (marked in red - bottom left). I want to get rid of that icon because it is disturbing. Please provide me with instruction how to hide the icon. Thanks. I tried to find app settings to disable the icon but did not succeed. Nothing happens when I tap the icon. I am using the free version of Safe Kids app.
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