Hi guys, I am facing BSOD which happened randomly. I am currently using Windows 10 Pro version 1909 with Kaspersky Endpoint Security 11.2.0.2254 installed. I managed to use the bluescreen viewer to find the cause of the BSOD, which is klbackupdisk.sys. Below are the info: ================================================== Dump File : 121219-23046-01.dmp Crash Time : 12/12/2019 11:07:46 AM Bug Check String : Bug Check Code : 0xbbadb001 Parameter 1 : 0x00000002 Parameter 2 : 0xd17c8f10 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : klbackupdisk.sys Caused By Address : klbackupdisk.sys+6c17 File Description : Backup Disk Filter [fre_win7_x86] Product Name : Coretech Delivery Company : AO Kaspersky Lab File Version : 30.189.12.0 Processor : 32-bit Crash Address : ntoskrnl.exe+166ae8 Stack Address 1 : klbackupdisk.sys+5f3a Stack Address 2 : klbackupdisk.sys+1637 Stack Address 3 : klbackupdisk.sys+1df4 Computer Name : Full Path : C:\WINDOWS\Minidump\121219-23046-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 18362 Dump File Size : 520,316 Dump File Time : 12/12/2019 11:11:59 AM ================================================== Anyone face this issue? Please advise if there is any solution. Appreciated. Regards, Thomas
