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SydneyUser

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  1. I manage Kaspersky for 10 + different orgs and this popup in the Kaspersky Security center has to be the most annoying thing ever. Yes, there is a KB on how to remove the popup, but it’s NOT a permanent fix as it comes back after some time. Please Kaspersky fix this.
  2. Hi, If you read my post, you’d see I have tried the commands from that artical with no success. It returns an error: “The call of the ControlService return code 1052: The requested control is not valid for this service” Thanks.
  3. Hi All, I’ve been having issues with stopping/restarting the Kaspersky service remotely. We used to be able to do a “net stop avp” to stop the service but after upgrading to KES 11.0 it looks like Kaspersky has blocked the ability to do this. I found that you could run the following command out of the Kaspersky folder: klpsm.exe stop_avp_service but even this doesn’t work, I’m getting an error “The call of the ControlService return code 1052: The requested control is not valid for this service” The ability to restart the service was handy as it usally fixed issues KES not kicking off scans/updates correctly. Also, the option to start/stop the application via the security centre GUI pretty much never works. Any help would be great. Thanks.
  4. I’ve used the Kaspersky security centre for a while now and still have no idea what this status means. To me it looks like a nicer way of saying your task failed as task doesn’t do anything further after getting a modified status. So can someone please clear this up for me? Thanks!
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