[How do I stop my daughter from stopping Kid Safe?]

@Stenmark77 
It has its own power saving settings & I have not found any problem so far.
For £3.50 for the key on ebay your not risking much to give it a try.

 

[How do I stop my daughter from stopping Kid Safe?]

@FLOOD 

Hi.

They wanted me to download some updated version along with a monitoring file. After that I was asked to search for some file on my phone, can't remember the name now, & send this to them for investigation.

Going by the previous unresolved cases I simply did not bother.

I expect things like this to work straight off & need no work from myself.

I had been a user of Kaspersky myself for years but this issue has seen me swap to McAfee on all devices as I had the option of doing so with the licence key I got.

[How do I stop my daughter from stopping Kid Safe?]

Basically, if I restarted the phone I could quickly access any of the locked apps before the security booted up.

Once interrupted as fast as possible after starting this would stop Kaspersky from self booting.

In the end I deleted the app & bought a product key [from another Anti-Virus]

Cost me £ ..,.. for as many devices as I wanted & it's working great.

All children's forbidden apps now locked with no possibility, that I or they have found, to access things I don't want them to.

[How do I stop my daughter from stopping Kid Safe?]

Hello @Stevenewly, 

Welcome!

I was unable to replicate @graziano68’s scenarios & he’s never updated his topic with the outcome of consulting with Kaspersky Technical Support. 

In my tests, with (phone) Settings, PlayStore etc blocked/forbidden, no access was possible at any time. 

Kaspersky Technical Support may take up to 5 business days to respond, however, they most certainly will. 

Please let us know their advice when it’s available?

Thank you

Flood

Ok. Will do. Im having the exact same issue as shown in the video in the thread.

[How do I stop my daughter from stopping Kid Safe?]

Hello

again ? Sorry what's not clear in the video ?
https://drive.google.com/file/d/1qbQSux4JKCplc3plm3PW28YFaUSWwXeY/view?usp=sharing

It's simply such as counting to 3 , I unlocked the phone right now

1 simply reboot the phone, and click the "Batteria Ultra" icon when the phone restart
2 I wait the message windows to activate the "Risparmio energetico" mode and I click over "attiva ora"
3 done ! In "Risparmio energetico" mode Safe kids will NOT start . After this step I can exit from
"Risparmio energetico" and I could also uninstall Safe kids.

I explained it a lot of time , sorry what's not clear ?

Hi. Any resolve for this yet?
The video is very clear & my child’s phone is using Android 9
Same issue. If you reboot the phone it is simple to quickly enter the forbidden systems on the phone, such as “settings” & “Play Store” etc, etc, etc!!!
Not fit for purpose at this current time!
Have sent a ticket to the Lab. Awaiting reply but I reckon I will get a faster, straight forward, reply from yourself.
All the best, Steve