Roselyn

Hello, When Roblox does that “error loading” thing, this works on me most of the time (NOT all the time, but its a “TEMPORARY FIX” I hope someone from Kaspersky figure this “Error loading” on Kaspersky Safe Kids problem and fix it permanently cause its frustrating. I am a premium user by the way. Open “Internet => settings” On the “Web Monitoring”, from the “ON” setting to be “OFF” On your kids Windows 10 computer (or Windows 8, whichever) close the browser, refresh the desktop using your mouse, several times, maybe wait for about a minute before opening ROBLOX Now, Open “Roblox” from the website or however you open Roblox game Sometimes, my kid “Open” and “Closes” the web browser several times before that error goes away. PRAY deeply PRAY, cause this Parental Software needs a LOT of PRAYER before its bug on Roblox game goes away! Hope it works folks, temporary fix. We need that “Web Monitoring to ON all the time” Fix this BUG please software engineers of Kaspersky!!! Roselyn

Im Hi, I’m getting the same error / problem with KSK ON with Roblox with my child. Sometimes this error goes away when I turn-OFF the “Web monitoring” with the “Kids => Internet, then setting”. But its kinda a deal-breaker if I kept my Web monitoring to OFF, then I won’t be able to monitor whats going on while he’s using that Windows 10 PC. Hopefully this would help Kaspersky Crew to fix this kind of BUG between Roblox and KSK. Thank you for the prompt response.

and her ksk report, csv is attached here

Heres her details at this view, note yesterday, everything is ALLOWED setting, but got blocked on her screen.

Thank you Flood for the responce, Here is what transpired yesterday, the red indicates her search, but it got categorized as adult, and she got blocked unknowingly on her side of the screen, nothing worked for her, up until I completely turned OFF the “Web Monitoring”. But today, I went back to turn ON the “Web Monitoring” but it did not block the search queries. It still did indicate that its “adult” but for some reason it allowed it to appear on her side. See the picture below and note the date and time. Both this cases, the same settings, ALLOWED everything, , just like yours on what you posted FLOOD. Even her age I indicated she’s 20 years old, I lied to the settings, she is really just 12yrs old, just to avoid this kind of situation,but it still happened, so I mean, it MUST be an “ISOLATED” incident that I don’t want to happen again. Because of the COVID-19 scare, my kids are all stuck on being home-schooled. Thanks for the response, Roselyn

Hello sir/madaam, I’m writing this because I’m planning to get the subscription on Kaspersky Safe Kids but before I do I did a 7 day trial and found a problem. On the “web monitoring” set to “on” one of my kids starts doing her home schooling on her Windows 10 laptop, all of her searches for some reason got “blocked” even though all of her “RESTRICTIONS FOR WEBSITE CATEGORIES” have been set to “ALLOWED”. She missed her exam and by the time I was able to turn OFF the “WEB MONITORING” it was TOO LATE! My big question is, at that they, she was searching for “BINARY FISSION” WHICH on google is means “Binary fission ("division in half") is a kind of asexual reproduction.” Now, why Kaspersky Safe Kids “BLOCKED” that since I allowed every website that I possibly can?? Now she FAILED that exam. I had to turn OFF “WEB MONITORING” to get that search through. SO but web monitoring is part of what we pay for RIGHT??? Is there a way that I can TURN ON WEB MONITORING just to monitor they’re (the Kids) activity and NOT FILTER ANYTHING OUT? Because in reality, there is NO one single parental control app that knows which is APPROPRIATE OR NOT? PLEASE INFORM ME PLEASE ROSELYN